Salt Lake City

Mayor's Office of Equity & Inclusion

Closed Captioning Guides for Cable and Satellite Providers

If you find these guides are out of date or do not include your provider, please contact

Xfinity HD TV Box:

  1. On your remote control press the Menu button twice to access the Main Menu
  2. Navigate to Setup by using the arrow buttons on your remote
  3. On the remote control, press the OK/Select button and use the arrow buttons to navigate to Closed Captioning Setup or Subtitle Setup
  4. Press the OK/Select button to turn on Closed Captioning

Note: Xfinity users with an SD TV Box will have to turn on Closed Captioning on their TV sets instead.


  1. On your remote control press the INFO button
  2. Use the arrow buttons to scroll and select CC
  3. Select the option Closed Captioning


  1. If your remote has a RED button, press that once. If your remote has an Options Button, press that twice.
  2. Using the arrow buttons, navigate to Accessibility
  3. Navigate to the option Closed Captioning

Complaints that a Salt Lake City program, service, or activity is not accessible to persons with disabilities should be directed to:

Ashley Lichtle, ADA Coordinator
Office of the Mayor
451 South State Street, Room 345
Salt Lake City, UT 844114-5474
Phone: 801-535-7739
TTY: 711
Fax: 801-535-6331