Salt Lake City

Housing Stability

f.k.a. Housing and Neighborhood Development 801-535-7228 |

Homeless Services Resource Centers

Homeless Services Resource Centers

Homeless Services Resource Centers

Since December 2014, Salt Lake City has been working to identify sites for new centers to serve individuals experiencing homelessness in Salt Lake City.

After an extensive, criteria-driven site selection process, two sites were selected by Mayor Jaqueline Biskupski and the Salt Lake City Council and announced to the public on February 24, 2017: 131 E 700 S and 242 W. Paramount/275 W. High Avenue.

Following public engagement that included presentations to neighborhood community councils, open houses and an online survey, the Salt Lake City Planning Commission held a Public Hearing on March 28, 2018 to review the applications for the proposed resource centers to be located at 131 E 700 South and 275 W High Avenue/ 242 W Paramount Avenue respectively.  Public comments were taken at this meeting.

At the meeting of March 28, 2018, following the Public Hearing, the Planning Commission voted to approve the application for the women’s homeless resource center which is now located at 131 East 700 South.

Following the Public Hearing for the application on the proposed homeless resource center to be located at 275 W High Avenue/ 242 W Paramount Avenue, the Planning Commission tabled a decision on the application until their April 11, 2018 meeting in order for staff and the Salt Lake City Police Department to address some issues with the application that were identified through the public process.  At the Planning Commission held on April 11, 2018, the Commission voted to approve the application for the homeless resource center to be located at 275 W High Avenue/ 242 W Paramount Avenue.

The Planning Commission meeting agenda, staff reports and other related documents for the March 28, 2018, and April 11, 2018 meetings can be accessed here.

• The full Homeless Resource Center Development Process.

Geraldine E. King Resource Center

The resource center is the first Salt Lake County and Salt Lake City’s efforts to reform the majority of Utah’s homeless services system, the aim of which is to separate the homeless population previously served downtown location into smaller shelters at scattered sites. Resource Center’s where women, men, and families can get services unique to their needs.

The Geraldine E. King Women’s Resource Center provides emergency shelter to 200 homeless women in and around Salt Lake City a night. Beyond providing safe emergency shelter, this facility provides essential basic needs such as meals, clothing, hygiene items, a place for female clients to wash clothes and shower, as well as a welcoming environment for service animals.

News Coverage

Deseret News: Ribbon Cutting
KUTV News: Ground Breaking
ABC 4 News: Resource Center Opening
AJC Architects: Virtual Tour 

Gail Miller Resource Center

As part of the open house, Harris Simmons, Shelter the Homeless Board Chair; Matt Melville, Catholic Community Services Director of Homeless Services; Amy Hawkins, Ballpark Community Council Chair; and Gail Miller, Larry H. Miller Group of Companies Owner and Chairman all shared their thoughts on the impact that this resource center will have on Utahns experiencing homelessness and the local community.

“Today is an important milestone, but it is not the end. It is the beginning,” Miller said. “As neighbors, businesses and congregations, we need to continue to support the resource centers and the people who come here for help.”

The Gail Miller Resource Center will provide 200 beds for homeless men and women in the community, as well as on-site supportive services to help those experiencing homelessness resolve their immediate crisis and rapidly return to stable housing.

Catholic Community Services, which will operate the new resource center, is in need of toilet paper, socks, towels, new adult underwear and ongoing volunteer needs. For more information on how you can donate or volunteer, please visit

News Coverage

131 East 700 South

women's center image

  • Located near established services
  • Integrated into Downtown Salt Lake City
  • Well served by transit
  • Mid-block location supports a secure site

242 W Paramount/275 W High Avenue

High Avenue resource center

  • Located in a mixed-use neighborhood with easily accessible services and employment opportunities
  • Bus and light rail connections are within walking distance
  • Large site allows for creative design

The new resource centers are secure, limited in size (200 persons), have critical services inside the facility, and support the “scattered site” model adopted by the City, County, State, and service providers.

The goal of the “scattered site” model and the new resource centers is to break up the population currently being served in Salt Lake City in order to better support the needs of specific populations. Through case management, and tailored client services, the resource centers will help move individuals from homelessness to housing.

Salt Lake City’s ultimate goal is to reduce the overall number of shelter beds through better access to affordable housing and critical services.

Addressing homelessness in our community requires efforts from many groups and governmental organizations. In 2020, the Community and Neighborhoods (CAN) Department and Housing Stability Division partnered with a consultant team to create a plan that aims to identify needs within the two neighborhoods in Salt Lake City that are home to new homeless resource centers. Read the plan below.

For more information about the homeless resource centers, please visit the Shelter the Homeless website at:

Document library

Document Name


Property Evaluation/Selection 
1385 South State Street (Sept. 2016)Potential Site Score Sheet
444 South Main Street (Sept. 2016)Potential Site Score Sheet
648 West 100 South (Sept. 2016)Potential Site Score Sheet
1146 South Redwood (Sept. 2016)Potential Site Score Sheet
210 Rio Grande (Sept. 2016)Potential Site Score Sheet
1740 South 300 West (Sept. 2016)Potential Site Score Sheet
258 West 700 South (Sept. 2016)Potential Site Score Sheet
1338 South Jefferson Street (Sept. 2016)Potential Site Score Sheet
1528 West North Temple (Sept. 2016)Potential Site Score Sheet
171 North Redwood Road (Sept. 2016)Potential Site Score Sheet
657 West South Temple Street (Sept. 2016)Potential Site Score Sheet
1714 South 500 West (Sept. 2016)Potential Site Score Sheet
850 South 300 West (Sept. 2016)Potential Site Score Sheet
998 South State Street (Sept. 2016)Potential Site Score Sheet
820 South West Temple Street (Sept. 2016)Potential Site Score Sheet
643 South 400 West (Sept. 2016)Potential Site Score Sheet
431 South 300 East (Sept. 2016)Potential Site Score Sheet
160 West 2100 South (Sept. 2016)Potential Site Score Sheet
202 West 400 South (Sept. 2016)Potential Site Score Sheet
13 South 1000 West (Sept. 2016)Potential Site Score Sheet
10 South 800 West (Sept. 2016)Potential Site Score Sheet
Potential Sites PresentationPresentation of potential sites as of October 25, 2016.
Facilitation PostersProperty information boards used during potential site selection facilitation with Homeless Services Site Evaluation Commission.
HSSEC Facilitation AgendaAgenda and outline of the Homeless Services Site Evaluation Commission site selection facilitation.
HSSEC Facilitation ReportSummary report of feedback received at potential site selection facilitation.
Resource Center Site Selection PacketPresentation of potential sites – November 3, 2016. Used to develop property boards.
Potential Site Property RankingList of potential sites and “ranking” – October 2016.
Site Announcement 
Press Conference PresentationPresentation to the press prior to the announcement – December 13, 2016.
Press PacketPacket provided to press at site announcement meeting – December 13, 2016.
General Documents 
HRC Acquisition Fact SheetInformation about acquisition of the four sites for homeless resource centers.
Criteria MapList of criteria used to assist with site search and map showing the buffered areas.
Zoning Amendment Application relating to Qualifying provisionsCurrently, homeless shelters are allowed subject to approval of a conditional use permit (21A.54- Conditional Uses). The text amendment would create qualifying provisions that must be met, in addition to the conditional use process, in order for a homeless resource center to be approved. Details and status of Petition PLNPCM201-00910 can be view by clicking here.
6 Point StrategyStrategies developed by Salt Lake City in 2015 to guide the city’s efforts in homeless services.
HSSEC Scattered Sites Scenario ResolutionReport and summary of the Scenario Resolution to the Homeless Services Site Evaluation Commission – December 2015.
Success CriteriaList of the Criteria for Success developed by the Homeless Services Site Evaluation Commission.
Resource Center ProcessBasic summary chart of the homeless resource center site selection and development process
Comprehensive Report on Homelessness State of Utah 2016The State of Utah Department of Workforce Services, Housing and Community Development Division, 2016 Comprehensive Report on Homelessness in Utah.
Affordable Housing Assessment and Plan State of Utah 2016Provides information on the affordable rental housing needs of low-income Utahns.
Salt Lake County Collective Impact on Homelessness Endorsement of Shared Vision and OutcomesResolution of the Collective Impact on Homelessness Steering Committee.
Engagement Reports/Documents 
Homeless Resource Center Workshop Summary January 2017Summary report of the January 2017 Homeless Resource Center Workshops
Summary of Neighborhood Engagement Workshops Summer 2016Summary of engagement workshop conducted early summer 2016.
Where We Are Now graphicGraphic illustration of process used in June 2016 workshops.
What We HeardGraphic illustration of the engagement summary report and discussion of the June 2016 workshops, presented to the Homelessness Services Site Evaluation Commission.
Roles and Responsibilities Handout – January 2017 Open HouseContact sheet for Salt Lake City and Salt Lake County with discussion of the roles and responsibilities of each.
Land Use Development Process Handout – January 2017 Open HouseLand Use process illustration and narrative about the process.