Salt Lake City

Housing and Neighborhood Development

801-535-7712 | Handtech@slcgov.com

Resource Center FAQ

Resource Center FAQ

Below are answers to some of the most frequently asked questions and concerns regarding the new homeless services resource centers. If you can’t find the answer to your question here, please contact the Mayor’s Office at 801-535-7704 or the City Council Office at 801-535-7600. The Homeless Services Resource Guide is another tool that can be used to find information.

Our community is committed to providing safe shelter and connections to services for our neighbors experiencing homelessness.  

Why are new homeless resource centers being built in Salt Lake City?

The Homeless Services Site Evaluation Commission analyzed the current homeless services system in Salt Lake City and determined that a scattered site model, meaning more and smaller facilities throughout the community, would better serve homeless individuals and take pressure off of neighborhoods hosting services.

How many new homeless resource centers will be built in Salt Lake City? How big will they be?

Two new homeless resource centers were built in Salt Lake City and one in South Salt Lake. Each facility will be designed to serve a particular homeless group, such as single women, single men, families, etc.

Where are the new homeless resource centers located?

Two new homeless resource centers are located in Salt Lake City. They are located at:

  • 131 East 700 South
  • 275 West High Avenue (1475 South)

What is a homeless resource center?

The new homeless resource centers are secure, limited in size and have critical services inside each facility. They will provide space for individuals to stay in the facility at all hours of the day, and will include interior courtyard space for individuals to gather outdoors while staying in the center. Case management, job services, food, storage and housing services will be on-site. In addition, facilities are served by mobile health clinics. The goal will be to transition individuals out of shelter and into housing as quickly as possible.

How are the new homeless resource centers different from current shelter facilities?

These facilities will be smaller than former emergency homeless shelters. They are designed for safety and to reduce the impact of clients on the surrounding neighborhood. They provide internal queueing for those seeking services. The facilities operate as part of a region-wide coordinated entry and referral system.

Why are all the new homeless resource centers being built in Salt Lake City and not surrounding communities?

Salt Lake City is not the only city where facilities serving the homeless are located. Another 300 bed Homeless Resource Center is located in South Salt Lake, at 3380 S 1000 W. In addition, two other facilities offering detox and residential rehabilitation for homeless individuals with substance use disorders are being built in Salt Lake County (70-90 beds each). One will serve single women and single women with children, and the other will serve single men.

How were the sites for the new homeless resource centers chosen?

Numerous potential sites were located based on the Criteria for Success (which was created by the Homeless Services Site Evaluation Commission and prioritized by the public during workshops held during the summer of 2016), parcel size, environmental considerations and geographic diversity. The final two sites were chosen because they best met those requirements.

How will the city address safety concerns about the new homeless resource centers?

The new facilities were developed with safety in mind. Facilities are designed with clear sight lines, lighting, and good visibility from the street and building. The scattering of locations across the city will also help reduce criminal activity, by decreasing the concentration of people at each site.

How will these facilities be paid for?

The State of Utah has provided funding for the design, construction and operation of the resource facilities and will provide additional funding in the next two legislative sessions. This state funding is also being matched by private donations. There will be no tax increase to pay for the facilities. 

Where can I find more information on current homeless services and ways I can help homeless individuals and families?

Information on current homeless services and ways to help homeless individuals and families can be found at slchost.org and slco.org/homeless-services/resource-directory/

Public Meetings

Three public workshops were held in January 2017 to receive public input on the design of the facilities and how to mitigate community concerns. These workshops focused on three primary design-oriented themes:

  • Safety for the users and surrounding neighbors
  • Design to mitigate potential negative effects
  • Integration into larger neighborhoods