Salt Lake City

Public Services

Phone: (801)535-7116 Email: publicservicesinfo@slcgov.com

Public Services | COVID-19

Last updated on March 22, 2021.

Salt Lake City Mayor Erin Mendenhall has issued a declaration of a State of Local Emergency due to the spread of COVID-19 and is providing continuing guidance for our city as the situation evolves. For the latest updates from Mayor Mendenhall, please visit slc.gov/mayor/covid-19/

Public Services consists of ten divisions and continues to operate during these challenging times. Many of our staff and programs are considered to be essential and, as such, we are striving to continue essential operations while observing the prescriptive measures associated with COVID-19.

The following outlines each of our division’s current operations and includes contact information. If you need us, please reach out. We are available to assist over the phone, by email, or through SLC Mobile. However, please note that the City & County Building (City Hall) is closed until further notice.

Administrative Services (Office of the Director)

The Administrative Services Division provides coordinated direction and support to carry out the department’s goals and policies. This division provides budgeting, financial and strategic planning, training, personnel and safety services, and customer service for the community regarding services the department provides. Staff also oversee and coordinate the communications, information, emergency, and contract management functions for the department.

All employees in this division are currently working remotely. The Office of the Director can be reached at 801-535-7116 or publicservicesinfo@slcgov.com. More information about this division can be found here.

Compliance

The Compliance Division consists of the following units: Impound Operations (towing and the impound lot are contracted services), School Crossing Guard contract, Pay Station Maintenance, the Main Library Parking Garage, and Parking Enforcement. These units enhance safety and accessibility for residents of and visitors to Salt Lake City.

The Compliance Division can be reached at 801-535-6628 or slcparking@slcgov.com. For more information about Compliance and parking in Salt Lake City, please click here.

Event Permits

Currently, our special events permitting team is working from home. They are working with event managers to reschedule events when possible, and are happy to consult with parties who may be interested in hosting an event.

Salt Lake City’s Special Events Permitting Team can be reached at 801-535-6121 or eventpermits@slcgov.com. More information about special events and event permitting can be found here.

Facilities

The Facilities Division provides City building maintenance and repairs. This division is also responsible for building security. Additionally, Facilities focuses on the downtown and Sugarhouse business districts through the Central Business District section, providing maintenance and repair services for landscaping, plumbing, electrical, carpentry, masonry, and sanitation/cleaning.

Facilities staff continue to operate with modifications to adhere to local health guidelines. The Facilities Division can be reached at 801-535-7280 or facilities@slcgov.com. More information about this division can be found here.

Fleet

The Fleet Division consists of essential employees who maintain vehicles and equipment required by first responders and for essential City functions. Fleet staff continue to perform their critical work while adhering to local health guidelines.

Golf

All Salt Lake City Golf Division courses are open, weather permitting. To protect the health and safety of players and employees, the following restrictions are in place:

*We do our best to keep this list updated, but please check slcgolf.com for the most up-to-date information.

  • All tee times must be reserved and prepaid online at slcgolf.com.
    • Online booking instructions for public players can be found here.
    • Online booking instructions for members and pass-holders can be found here.
  • Stay home if you are sick, have been around someone who has been sick, or if you or someone you’ve been in contact with has symptoms of COVID-19.
  • Masks are required to be worn inside the clubhouse areas.
  • Social distancing must be observed at all times and at all locations on the golf course, practice greens, clubhouse restrooms, and parking lots.
  • Golfers will be called to the first tee based on their tee time. Golfers must arrive at the course at least 20 minutes before their reserved time and should be ready to be called to the tee within 5 minutes of their tee time. While waiting, golfers must be sure to not congregate in large groups (10+ people) and must maintain 6 feet of social distance between others.
  • Be aware that singles, twosomes, and threesomes will be paired with other players during busy times.
  • On-course portable restrooms are not available. Clubhouse restrooms will be available and frequently sanitized, but we encourage players to plan ahead.
  • Golf course cafes are open

Salt Lake City’s Golf Division appreciates your patience and asks for your continued support through adherence to the posted restrictions. For questions or more information, call 801-485-7730 or visit slcgolf.com.

Parks

Salt Lake City’s parks, trails, and natural lands are open for general recreational use. For a complete list of current restrictions and guidelines, please visit slc.gov/parks/public-lands-covid-19-precautionary-measures/.

The Parks Division can be reached at 801-535-7800 or parks@slcgov.com. More information can be found on the Parks & Public Lands website at https://www.slc.gov/parks/.

Streets

Streets crews and staff are adhering to local health guidelines in order to continue providing critical maintenance and operations on Salt Lake City roads.

The Streets Division can be reached at 801-535-2345 or streets@slcgov.com. More information about this division can be found here.

Trails & Natural Lands

Salt Lake City’s parks, trails, and natural lands are open for general recreational use. For a complete list of current restrictions and guidelines, please visit slc.gov/parks/public-lands-covid-19-precautionary-measures/

The Trails & Natural Lands Division can be reached at 801-535-7800 or openspacecomments@slcgov.com. More information can be found on the Parks & Public Lands website at https://www.slc.gov/parks/.

Urban Forestry

The Urban Forestry Division and contracted arborists crews continue to remove damaged trees and prune broken tree branches in residential City park strips, public parks, and City-owned green spaces while adhering to local health guidance.

The Urban Forestry can be reached at 801-535-7818 or urban.forestry@slcgov.com. More information about this division can be found here.

Youth & Family

Youth & Family runs YouthCity and helps operate various programs and services at the Sorenson Community Campus. The latest information on Youth & Family programs can be found at https://www.slc.gov/youthandfamily/.

Visit the following webpage for the latest information on the Sorenson Community Campus: https://www.slc.gov/youthandfamily/sorensoncommunitycampus/. General information about the Youth & Family Division can be found at https://www.slc.gov/youthandfamily/.

Administrative Youth & Family staff can be reached at 801-535-7748 or youthandfamily@slcgov.com.