Salt Lake City

Public Services

Phone: (801)535-7116 Email: publicservicesinfo@slcgov.com

Public Services | COVID-19

Salt Lake City Mayor Erin Mendenhall has issued a declaration of a State of Local Emergency to prepare for the spread of COVID-19 and is providing continuing guidance for our city as the situation evolves. For the latest updates from Mayor Mendenhall, please visit slc.gov/mayor/covid-19/

Public Services consists of 11 divisions and continues to operate during these challenging times. Many of our staff and programs are considered to be essential and, as such, we are striving to continue essential operations while observing the prescriptive measures associated with COVID-19, including the State of Utah’s prohibition on gatherings of more than 10 people.

The following outlines each of our division’s current operations and includes contact information. If you need us, please reach out. We are available to assist over the phone, by email, or through SLC Mobile. However, please note that the City & County Building (City Hall) is closed until further notice due to earthquake impacts.

Administrative Services

The Office of the Director provides coordinated direction and support to carry out the department’s goals and policies. This division provides budgeting, financial and strategic planning, training, personnel and safety services, and customer service for the community regarding services the department provides. This division also oversees and coordinates the communications, information, emergency, and contract management functions of the department.

All employees in this division are currently working remotely. To contact Public Services’ Office of the Director, please click here.

Cemetery

Cemetery burial services are still being provided at the Salt Lake City Cemetery. The sale of graves is currently limited to sales on an as-needed basis only, and pre-sales are not being done. If you have experienced the death of a loved one, cemetery staff can assist you with the purchase of a grave. Please contact the cemetery’s main office at (801) 596-5020.

For more information, please visit slc.gov/parks/city-cemetery/

Compliance

The Compliance Division consists of the following units: Impound Operations (towing and the impound lot are contracted services), School Crossing Guard contract, Pay Station Maintenance, the Main Library Parking Garage, and Parking Enforcement. These units enhance safety and accessibility for residents of and visitors to Salt Lake City.

Compliance has suspended the enforcement of time-limited parking on certain streets and parking prohibitions in residential neighborhoods to minimize the impact on residents who might be self-quarantined. Enforcement of metered parking in Salt Lake City is also suspended, meaning that residents can now park at meters for free and without time limitations.

Any citation issued on a car parked in a metered spot between the signing of proclamation 4 on March 23, 2020 and the signing of Proclamation 6 will be dismissed.

The following parking ordinances are temporarily suspended & will not be enforced during the term of the local emergency:

Additionally, the parking of self-contained recreation vehicles on City streets to provide a place to sleep for medical personnel, first responders, or other employees that may come into contact with COVID-19 as a result of their employment will be allowed.

  • The vehicle must have a toilet & graywater system that does not drain into the City’s sewer/stormwater system, an independent source of power so that cords are not running from the residence, and the resident must keep ancillary equipment tidy and remove all trash or other debris.

If you have any questions, please call 801-535-6628. For more information about Compliance, please click here.

Event Permits

Currently, our Special Events Permitting team is working from home. They are working with event managers to reschedule events when possible, and are happy to consult with parties who may be interested in hosting an event in the future. Unfortunately, required social distancing protocols have led to the cancellation or postponement of many great events.

Please find contact information for Salt Lake City’s Special Events team at https://www.slc.gov/eventpermits/

Facilities

The Facilities Division provides City building maintenance and repairs, including the City & County Building, the Public Safety Building, the Third Circuit Court Building, Fleet and Streets Complex, Parks Building, Sorenson Multi-Cultural Center, Spring Mobile Ball Park and 14 Fire Stations around Salt Lake City, to name a few. This division is also responsible for building security. Additionally, Facilities focuses on the downtown and Sugarhouse business districts through the Central Business District section, providing maintenance and repair services for landscaping, plumbing, electrical, carpentry, masonry, and sanitation/cleaning.

Currently, our Facilities teams continue to operate, with modifications to be compliant with social distancing rules. Their work may be limited to lighter duty to support fewer instances where social distancing becomes a concern.

For more information or to contact the Facilities Division, please click here.

Fleet

The Fleet Division consists of essential employees who maintain vehicles and equipment required by first responders and for essential City functions. Fleet staff are continuing to perform their critical work by limiting exposure with modified work schedules.

Gallivan Center

Gallivan Center administrative staff are currently working from home. They are working with event rentals and sponsored events to reschedule whenever possible. The facilities maintenance team is on-site and observing social distancing protocols.

Gallivan’s Excellence in the Community Concert series will continue via Facebook Live, Wednesdays at 7:00 p.m. The Gallivan Center is also encouraging residents to support local businesses through its Support Local Bingo challenge. Download the card here.

For more information or to contact the Gallivan Center, please click here.

Golf

All Salt Lake City Golf Division courses are open. To protect the health and safety of customers and employees, the following restrictions are in place:

  • All tee times must be reserved and prepaid online at slcgolf.com.
    • Online booking instructions for public players can be found here
    • Online booking instructions for members and passholders can be found here
  • Golfers will be called to the first tee based on their tee time. Golfers must arrive at the course at least 20 minutes before their reserved time and should be ready to be called to the tee within 5 minutes of their tee time. While waiting, golfers must be sure to not congregate in large groups (10+ people) and must maintain 6 feet of social distance between others.
  • Motorized and pull carts are not available for rent, but you may bring your own pull cart.
  • Driving ranges are closed.
  • On-course portable restrooms are not available. Clubhouse restrooms will be available and frequently sanitized, but we encourage players to plan ahead.
  • Golf course cafes are closed. Please plan ahead and bring your own beverages and snacks.
  • No retail merchandise sales.
  • No club set rentals.
  • No individual or group instruction.
  • Golf scorecards and pencils will not be made available to customers. We encourage players to download the SLC Golf Mobile App which has score keeping and GPS functions.
  • On-course ball washers have either been removed or covered.
  • All sand trap rakes have been removed from the courses.
  • All golf hole cups have been raised or otherwise altered, removing the need to touch the flagstick.
  • Social distancing must be observed at all times and at all locations on the golf course, practice greens, clubhouse restrooms, and parking lots.

Salt Lake City’s Golf Division appreciates your patience and asks for your continued support through adherence to the posted restrictions. Please visit slcgolf.com for more information and updates.

Parks

Salt Lake City’s parks and trails are open for general recreational use. All parks and trails users must follow social distancing protocol by remaining at least 6 feet away from other people and avoiding congregating in groups.

Under Utah’s Moderate Risk Phase (orange), restrictions on some park areas and amenities have loosened, with the six-foot distance guideline still in effect. For a complete list of park restrictions and guidelines under the orange phase, please visit slc.gov/parks/public-lands-covid-19-precautionary-measures/.

If you have any questions, please call the Parks Division at 801-535-7800, or click here for more contact information.

Streets

Streets crews and staff are focused on safety-related maintenance items, which can be done effectively while maintaining social distancing protocols through operational changes and the use of PPE.

If you have any questions, please call us at 801-535-2345 or visit our webpage by clicking here.

Trails & Natural Lands

Salt Lake City’s parks and trails are open for general recreational use. All parks and trails users must follow social distancing protocol by remaining at least 6 feet away from other people and avoiding congregating in groups.

Under Utah’s Moderate Risk Phase (orange), restrictions on some park areas and amenities have loosened, with the six-foot distance guideline still in effect. For a complete list of park restrictions and guidelines under the orange phase, please visit slc.gov/parks/public-lands-covid-19-precautionary-measures/.

If you have any questions, please call the Trails & Natural Lands Division at 801-535-7800, or click here for more contact information.

Urban Forestry

Urban Forestry operations and service coordination are operative for public safety work only. To request service on a City tree, please click here.

For more information on Public Lands’ COVID-19 precautionary measures, please visit slc.gov/parks/public-lands-covid-19-precautionary-measures/

If you have any questions, please call Urban Forestry at 801-535-7818, or click here for more contact information.

Youth & Family

Youth & Family programs have been temporarily suspended and all locations/program sites are closed. Staff are currently working with other community programs to support their efforts while maintaining social distancing protocols.

As announced on April 7, 2020, registration for YouthCity’s summer program 2020 is on hold. Youth & Family will re-open the registration process for the summer 2020 program as soon as health officials issue guidance that it is safe to resume gathering together. Please visit www.youthcity.com for the latest updates.

Please find contact information for Salt Lake City’s Youth & Family Division at https://www.slc.gov/youthandfamily/