Salt Lake City

Public Services

Phone: (801)535-7116 Email: publicservicesinfo@slcgov.com

Public Services | COVID-19

Last updated on October 15, 2020.

PARKING UPDATE: Effective November 1, 2020, Salt Lake City will resume enforcement of several parking ordinances that were suspended in March. Click the “Compliance” tab below for more information about this update.

Salt Lake City Mayor Erin Mendenhall has issued a declaration of a State of Local Emergency due to the spread of COVID-19 and is providing continuing guidance for our city as the situation evolves. For the latest updates from Mayor Mendenhall, please visit slc.gov/mayor/covid-19/

Public Services consists of 10 divisions and continues to operate during these challenging times. Many of our staff and programs are considered to be essential and, as such, we are striving to continue essential operations while observing the prescriptive measures associated with COVID-19, including the State of Utah’s prohibition on gatherings of more than 10 people.

The following outlines each of our division’s current operations and includes contact information. If you need us, please reach out. We are available to assist over the phone, by email, or through SLC Mobile. However, please note that the City & County Building (City Hall) is closed until further notice due to earthquake impacts.

Administrative Services

The Office of the Director provides coordinated direction and support to carry out the department’s goals and policies. This division provides budgeting, financial and strategic planning, training, personnel and safety services, and customer service for the community regarding services the department provides. This division also oversees and coordinates the communications, information, emergency, and contract management functions of the department.

All employees in this division are currently working remotely. To contact Public Services’ Office of the Director, please click here.

Cemetery

Cemetery burial services are still being provided at the Salt Lake City Cemetery. The sale of graves is currently limited to sales on an as-needed basis only, and pre-sales are not being done. If you have experienced the death of a loved one, cemetery staff can assist you with the purchase of a grave. Please contact the cemetery’s main office at (801) 596-5020.

For more information, please visit slc.gov/parks/city-cemetery/

Compliance

The Compliance Division consists of the following units: Impound Operations (towing and the impound lot are contracted services), School Crossing Guard contract, Pay Station Maintenance, the Main Library Parking Garage, and Parking Enforcement. These units enhance safety and accessibility for residents of and visitors to Salt Lake City.

Effective November 1, 2020, Salt Lake City will resume enforcement of several parking ordinances that were suspended in March. The following parking ordinances and allowances will be reinstated:

  • Time Limited Parking On Certain Streets (Ord. 12.56.450)
  • Using Streets For Storage Prohibited (Ord. 12.56.520)
  • Using Streets For Storage Of Motor Homes, Boats And Trailers Prohibited (Ord. 12.56.525)
  • No Stopping Or Parking; Color Markings And Signs (12.56.310B)
  • The parking of self-contained recreation vehicles on City streets

From October 15 – October 31, 2020, vehicle owners who are not in compliance with any of the above ordinances will be informed about the upcoming enforcement changes with a warning citation that will not require payment.

If you have any questions, please call the Compliance Division’s office at 801-535-6628. For more information about Compliance and parking in Salt Lake City, please click here.

Event Permits

Currently, our special events permitting team is working from home. They are working with event managers to reschedule events when possible, and are happy to consult with parties who may be interested in hosting an event.

Please find contact information for Salt Lake City’s special events permitting team at https://www.slc.gov/eventpermits/

Facilities

The Facilities Division provides City building maintenance and repairs, including the City & County Building, the Public Safety Building, Fleet and Streets Complex, Parks Building, Sorenson Multi-Cultural Center, and 14 fire stations around Salt Lake City, to name a few. This division is also responsible for building security. Additionally, Facilities focuses on the downtown and Sugarhouse business districts through the Central Business District section, providing maintenance and repair services for landscaping, plumbing, electrical, carpentry, masonry, and sanitation/cleaning.

Currently, our Facilities teams continue to operate, with modifications to be compliant with social distancing protocol. Their work may be limited to lighter duty to support fewer instances where social distancing becomes a concern.

For more information or to contact the Facilities Division, please click here.

Fleet

The Fleet Division consists of essential employees who maintain vehicles and equipment required by first responders and for essential City functions. Fleet staff are continuing to perform their critical work by limiting exposure with modified work schedules.

Golf

All Salt Lake City Golf Division courses are open. To protect the health and safety of players and employees, the following restrictions are in place:

*We do our best to keep this list updated, but please check slcgolf.com for the most up-to-date information.

  • All tee times must be reserved and prepaid online at slcgolf.com.
    • Online booking instructions for public players can be found here.
    • Online booking instructions for members and pass-holders can be found here.
  • Stay home if you are sick, have been around someone who has been sick, or if you or someone you’ve been in contact with has symptoms of COVID-19.
  • Masks are required to be worn inside the clubhouse areas.
  • Social distancing must be observed at all times and at all locations on the golf course, practice greens, clubhouse restrooms, and parking lots.
  • Golfers will be called to the first tee based on their tee time. Golfers must arrive at the course at least 20 minutes before their reserved time and should be ready to be called to the tee within 5 minutes of their tee time. While waiting, golfers must be sure to not congregate in large groups (10+ people) and must maintain 6 feet of social distance between others.
  • Be aware that singles, twosomes, and threesomes will be paired with other players during busy times.
  • On-course portable restrooms are not available. Clubhouse restrooms will be available and frequently sanitized, but we encourage players to plan ahead.
  • Golf course cafes are open
  • No club set rentals.
  • We encourage players to download the SLC Golf Mobile App which has score keeping and GPS functions.
  • On-course ball washers have either been removed or covered.
  • All bunker rakes have been removed from the courses.
  • All cups have been raised or otherwise altered, removing the need to touch the flag stick.

Salt Lake City’s Golf Division appreciates your patience and asks for your continued support through adherence to the posted restrictions. Please visit slcgolf.com for more information and updates.

Parks

Salt Lake City’s parks and trails are open for general recreational use. All parks and trails users must follow social distancing protocol by remaining at least 6 feet away from other people and avoiding congregating in groups.

For a complete list of current park restrictions and guidelines, please visit slc.gov/parks/public-lands-covid-19-precautionary-measures/

If you have any questions, please call the Parks Division at 801-535-7800, or click here for more contact information.

Streets

Streets crews and staff are following social distancing protocols through operational changes and the use of PPE.

If you have any questions, please call us at 801-535-2345 or visit our webpage by clicking here.

Trails & Natural Lands

Salt Lake City’s parks and trails are open for general recreational use. All parks and trails users must follow social distancing protocol by remaining at least 6 feet away from other people and avoiding congregating in groups.

For a complete list of current park restrictions and guidelines, please visit slc.gov/parks/public-lands-covid-19-precautionary-measures/.

If you have any questions, please call the Trails & Natural Lands Division at 801-535-7800, or click here for more contact information.

Urban Forestry

Urban Forestry, one of the three Public Lands divisions, is conducting operations and service coordination while following public health guidelines. To request service on a City tree, please click here.

For more information on Public Lands’ COVID-19 precautionary measures, please visit slc.gov/parks/public-lands-covid-19-precautionary-measures/

If you have any questions, please call Urban Forestry at 801-535-7818, or click here for more contact information.

Youth & Family

Please click the following link for the latest information on Youth & Family programs: https://www.slc.gov/youthandfamily/

Visit the following webpage for the latest information on the Sorenson Community Campus: https://www.slc.gov/youthandfamily/sorensoncommunitycampus/

Contact information for Salt Lake City’s Youth & Family Division at https://www.slc.gov/youthandfamily/