Salt Lake City

Public Utilities

Customer Service: (801) 483-6900 | Report Emergency: (801) 483-6700

Call to set up a payment plan

We know the COVID-19 economy has challenged many of our ratepayers. Mayor Mendenhall’s series of pandemic-related emergency declarations in Salt Lake City included suspension of water service shut offs for non-payment. However, that suspension has been lifted and shut offs are again being employed. If you are behind on your Public Utilities bills and are having trouble paying, please call us at once. Our customer service team can set up a monthly payment plan based on your ability to pay. So long as you keep current on that monthly amount, there is no threat of water service shut off. Our customer service number: 801-483-6900

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