Impounded and Relocated Vehicles

Responsive Margin

If your car is missing

If you parked on a city street or in City-owned parking lot and cannot find your vehicle, your car may have been booted, impounded, or relocated. These actions are taken when a vehicle is parked incorrectly, and a parking citation is given.

Definitions

Parking citation: A formal notice, usually requiring payment, that is issued by Parking Enforcement or Police when a parked vehicle is not following the City’s parking rules.

Booted: When your vehicle cannot be driven because a locking device has been placed on the tire(s).

Impounded: When your vehicle has been towed and brought to an impound lot.

Relocated: When your vehicle has been moved to a nearby street.

How to get your vehicle back

First step

Call Urban Services at (801) 535-6628 or the Non-Emergency Police line at (801) 799-3000 to see what has happened to your car.

From there, follow the steps for your situation:

If your vehicle was impounded

Use the Utah’s Impound Vehicle Search to see which impound lot your vehicle is at.

You can also call the Impound Desk at (801) 974-2430 or the Non-Emergency Police at (801) 799-3000.

For the citation, you will need to either pay the citation or file an appeal with the Hearing Officers.

If your vehicle was impounded due to two or more citations over 40 days old, you will need to pay all citations over 40 days old before your vehicle can be released. Once the citations are paid, call City Collections at (801) 535-7100.

City Collections hours are 8:00 am-5:00 pm, Monday through Friday. If you are calling after 5:00 pm or over the weekend, call Urban Services at (801) 535-6628.

If your vehicle was booted

You will need to pay all the related vehicle parking citations and then call City Collections at (801) 535-7100.

City Collections hours are 8:00 am-5:00 pm, Monday through Friday. If you are calling after 5:00 pm or over the weekend, call Urban Services at (801) 535-6628.

If your vehicle was booted and then impounded: You will need to pay all the related vehicle parking citations that are over 40 days old before you can get your vehicle from the impound lot. Once they are all paid, call City Collections at (801) 535-7100.

City Collections hours are 8:00 am-5:00 pm, Monday through Friday. If you are calling after 5:00 pm or over the weekend, call Urban Services at (801) 535-6628 or the Non-Emergency Police at (801) 799-3000.