Finance

P.O. Box 145451, Salt Lake City, UT 84114-5451

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Frequently Asked Questions

When can I apply for participation?

At renewal. At each renewal starting September 1, 2011, we will be sending a Landlord/Tenant packet with all renewal notices. This packet will have all the information needed to apply for the program.

What are the participation/non-participation fees?

The base fee for all business licenses is $193.00. This fee is only charged once regardless of how many rental properties you own. In addition, there is  a per unit fee of $342.00 per unit. However, with participation in the Landlord/Tenant Program, this fee is discounted to $35.00 per unit.

How soon is the landlord training required?

You are required to have the training completed no later than 6 months after application into the program. You are also required to take a four hour refresher course every three years.

If I have received Good Landlord training from my participation in another city, do I still have to take the Salt Lake City course?

No, if you have taken an approved Good Landlord training course from another city, Salt Lake City will accept that training. Simply provide a copy of your valid and current training certificate with your participation application.

Does the Landlord/Tenant program apply to non-profits?

Yes. Non-profits are not required to pay the licensing base fee, but they are required to pay the per unit fee for participation or non-participation.

Is a Lease required?

No. While having a lease with your tenants is highly recommended, a lease addendum is no longer a requirement for participation in the Salt Lake City Landlord/Tenant initiative.

Are background checks mandatory?

No. Salt Lake City’s ordinance states that criminal and credit background checks are encouraged but not required.

Where do I sign up for the training?

Training is currently available through the following locations:
Utah Rental Housing Association:
www.rhautah.org/good-landlord
(801) 487-5619
The Good Landlord:
www.thegoodlandlord.net
(801) 554-0475

Do I need a business license in order to rent out my property?

Yes, all rental properties within the corporate limits of Salt Lake City are required to maintain a valid, unexpired business license.

What about owner occupied rental properties?

New ordinance permits rental properties that have four units or less and are owner occupied to be exempt from per unit fees and landlord/tenant participation. Ownership and residency must be verifiable. If this applies to you please contact the business licensing office for details.

Are family tenancies exempt?

If the units are not available for rental income, the person owning the rental dwelling may fill out an affidavit stating as such. An affidavit form can be obtained from Business Licensing.
EXAMPLE: An owner lives in one unit of a three unit property. The other two units are lived in by other direct family members or are otherwise unavailable for rent and the owner does not collect rent on any the units. In this case, the owner would need to show proof of ownership and sign an affidavit indicating that the units are not available for rent and that he or she does not collect rent on the units.

Will good histories and practices be honored or recognized?

With good history and practices the landlord will be able to participate in the Landlord/Tenant Program on an ongoing basis and be entitled to the discount in the per unit fees. The City is also looking into other ways to recognize and reward good Landlord histories and practices.

As a tenant, what can I do if I am having life safety issues?

Example: It is winter and my heater is not working.

Submit Complaint to Salt Lake City Landlord/Tenant Office

Tenants experiencing life safety issues are encouraged to fill out a Residential Complaint Form and email the completed document to landlord/[email protected].
If the tenant does not have email, they can mail the completed form to PO Box 145458, Salt Lake City, Utah 84114-5458.
Remember to retain a copy of your completed Residential Complaint Form for your own documentation.

Report to the Salt Lake County Health Department

Report your housing problem to the Salt Lake County Health Department.

Contact Salt Lake City Building Services

Consider scheduling an inspection with the Salt Lake City Building Inspections team.