The Census Bureau is bound by Title 13 of the United States Code to protect individual data or personal response. Data remains confidential for 72 years.
Census Bureau employees are also sworn for life to protect your confidentiality. Violating the law is a serious federal crime punishable by a prison term of up to five years and fines.
How is My Information Protected?
The 2020 Census is safe and confidential. Your personal information can never be shared with law enforcement agencies, Immigration and Customs Enforcement (ICE), or a landlord. Census data is only used for statistical purposes.
All Census data submitted online is encrypted to protect personal privacy. Data is kept on a private, internal network behind firewalls.
Is it really from the Census Bureau?
To avoid scams here are ways to check that material is from the U.S. Census Bureau:
MAIL: All mail from the Census Bureau lists U.S. Department of Commerce offices in Jeffersonville, Indiana or Tucson, Arizona as the return address.
CALLS: Verify a call from a Census Bureau employee by checking with the National Processing Center at one of the following numbers:
- 1-800-523-3205 Jeffersonville, IN
- 1-800-642-0469 Tucson, AZ
- 1-800-877-8339 TDD/T
Census Takers in Your Neighborhood
Starting in August and going until September 30, Census takers will visit homes that haven’t yet responded to the 2020 Census.
What To Expect
Census takers will wear masks and follow local public health guidelines when they visit your home. All census takers complete a virtual COVID-19 training on social distancing and other health and safety protocols before beginning their work in neighborhoods.
Census takers are hired from your area, and their goal is to help you and everyone in your home be counted in the 2020 Census.Census takers work between 9am and 9pm, including weekends. If no one is home when the census taker visits, the census taker will leave a notice of their visit with information about how to respond online, by phone or by mail.
If you respond online or by phone today, a census taker is less likely to have to visit your home to collect your response.
When responding, use blue or black ink to fill in the questionnaire. Do not use a pencil. Return the questionnaire in the envelope provided by the Census Bureau. If you have lost your return envelope, please mail your completed questionnaire to:
U.S. Census Bureau
National Processing Center
1201 E 10th Street
Jeffersonville, IN 47132
The Census Bureau will never ask you for:
- Your full Social Security number.
- Your bank account or credit card numbers.
- Anything on behalf of a political party.
- Money or donations.
How to Identify a Census Taker
- Ask for a valid photo ID badge, which will have a Department of Commerce watermark and expiration date. Or you can ask to see a letter from the Bureau verifying the visit.
- A field representatives ID can also be checked by calling the regional Census Bureau office at 1-800-852-6159, or searching the Census employee name on the following website https://www.census.gov/cgi-bin/main/email.cgi
- Census workers may also carry Census Bureau bags and other equipment with the Census Bureau logo.
NALEO Bilingual Census Information Hotline
The NALEO Bilingual Census Hotline is free, anonymous and provides a fully trained bilingual staff and trusted messengers ready to answer all the census-related questions for the Latino community.
- Monday – Friday: 8:30am – 8:30pm ET
- 877-EL-CENSO (877-352-3676)
- Text “Census” to 97779