24/7 Homeless Hotline
If you or someone you know is experiencing or at risk of homelessness, call for shelter and assistance:
801-990-9999Overview
System Roles
Addressing homelessness requires collaboration and coordination among many partners, each with unique responsibilities and resources. From state and local governments to nonprofit organizations and the private sector, every entity plays a vital role in creating effective, compassionate solutions for our homeless residents. To learn more about the different partners and their roles in meeting the needs of homeless residents, click on the accordion tabs below.
In the system, Salt Lake City focuses its actions on areas under its control: Other parts of the system, like mental health and statewide homeless services, fall under other partners’ jurisdictions. Since Salt Lake City is not the designated planning entity for homelessness, the City has participated in developing and supporting the strategies and efforts of entities that receive state and federal funding for homelessness mitigation. Community Prevention Law EnforcementCity
The City is also committed to all residents having access to safe, clean, and inviting public spaces. To learn more about Salt Lake City’s public safety efforts, see https://www.slc.gov/homelessness/public-safety/.
Salt Lake County Government serves several major roles in addressing homelessness: funding essential services like mental health, substance use, and providing support for homeless services; protecting public health; and criminal justice reform. In 2024, Mayor Jenny Wilson and Salt Lake County introduced the County’s first-ever 5-year action plan to address homelessness, behavioral health challenges, and criminal justice reform in Salt Lake County. This plan outlines a vision for coordinated, systemic improvements. As part of this plan, the County proposed a $507 million bond to fund a new Justice and Accountability Center (JAC) and improve the County Jail. Although voters did not approve the bond, the County remains committed to solving these complex challenges. The Salt Lake County Health Department is also charged with protecting public health by enforcing environmental health regulations associated with homelessness. Typically through the Encampment Impact Mitigation (EIM) process, the Health Department addresses public health concerns at unsanctioned encampments. This includes cleaning and removing hazardous materials such as human waste, discarded needles, and abandoned belongings.County
In 2024, the state legislature passed state code 35A-16-501, requiring Salt Lake County to bring together a task force of cities to work in partnership with the Salt Lake Valley Coalition to End Homelessness to plan and enact a winter overflow program between October and April each year. The Coalition, in coordination with the State Office of Homeless Services, determines the number of beds needed based on the best available data on shelter utilization from previous winter overflow programs. The participating cities must then work together to determine locations to host those beds.
State Code Title 35A created the State Homeless Services Board which is tasked with planning and executing a statewide strategy to address homelessness. This includes allocating state funding for services and monitoring outcomes of those services. In 2021, Governor Spencer Cox created a new position to oversee Utah’s statewide homeless services. Wayne Neiderhauser served as Utah’s first homeless services coordinator. In October 2025, Gov. Cox appointed Rep. Tyler Clancy to serve as Utah’s next state homeless coordinator, succeeding Wayne Niederhauser, who retired on Dec. 5, 2025. This position leads the Office of Homeless Services within Utah’s Department of Workforce Services and coordinates with local homeless services boards in aligning state resources and plans with local resources and plans.State
In 2023, the State released Statewide Collaboration for Change: Utah’s Plan to Address Homelessness, supported by Mayor Mendenhall and Salt Lake County Mayor Jenny Wilson, along with other partners and stakeholders.
Several federal agencies are involved in the fight against homelessness. Housing and Urban Development (HUD) is the primary federal funder of services for people who are homeless, and their duties include funding emergency shelter, housing programs, and homelessness prevention, as well as gathering data on the scope of the issue through annual Point In Time counts and Housing Inventory counts. As is the case on the local level, though, fighting homelessness on the federal level requires coordination between many different agencies. The US Interagency Council on Homelessness organizes federal policy efforts to prevent and end homelessness across the country.Federal
The Salt Lake Valley Coalition to End Homelessness is the state-designated planning entity for homelessness in the Salt Lake Valley. Its role is to identify local needs and coordinate with the state on the resources needed to address them. The Coalition released its 2023 Strategic Plan, to guide the efforts of the Salt Lake County Continuum of Care through 2026. The coalition is made up of citizens, government officials and representatives, service providers, advocates, and people with lived experience. The Coalition helps coordinate existing services and plans for new services needed, whether that is new shelter, overflow shelter, or other programs to end homelessness in our community. The Coalition is supported by staff at Salt Lake County.Salt Lake Valley Coalition to End Homelessness
Providers play a critical role by delivering services to the homeless population in shelter, through permanent supportive housing, rehab, mental healthcare, and through on-street outreach.Providers