Mayor's Office of Access & Belonging

Language Access Services

What is Language Access?

Language Access means taking “reasonable steps” to provide people regardless of their level of English proficiency, “meaningful access” to the same City services, programs, staff, and information as English speakers.

Having language access helps communities integrate and thrive because it means people can reach resources and programs that can assist and improve their quality of life. It also means they participate by communicating in the language they feel most comfortable with.


Policies & Procedures

The administrative policy establishes guidelines, consistent with Title VI of the Civil Rights Act of 1964 and Executive Order 13166 for personnel to follow when providing services to and interacting with people who do not communicate in English or LEP, deaf or hard of hearing individuals.

Salt Lake City Corporation’s (City) Policy is to provide timely, meaningful language access to services or programs to members of the public who have a limited ability to speak, understand, read, or write English. The City will inform members of the public that language assistance services are available.

This policy applies to the City, including public-facing departments and their divisions that interact with the public in person, by email, mail, or telephone, and emergency services, as well as those who are recipients of federal funding.



Office of the Mayor
451 South State Street, Room 345
Salt Lake City, UT 84111
Fax: 801-535-6331

Servicios disponibles en español


English
To request information in your language, please contact: [email protected]

Spanish – Español
Para solicitar información en su idioma, contacte: [email protected]

Arabic – عربي
[email protected] لطلب معلومات بلغتك يرجى الاتصال بـ

Burmese – မြန်မာ
သတင်းအချက်အလက်များကို သင့်ဘာသာစကားဖြင့် တောင်းဆိုဖို့အတွက် ဆက်သွယ်ရန်: [email protected]

Chinese – 英语
如需以您的语言索取信息,请联系: [email protected]

French – Français
Pour demander des informations dans votre langue, veuillez contacter : [email protected]

Karen –
ကဃ့ခွဲထီၣ်တၢ်ဂ့ၢ်တၢ်ကျိၤလၢနကျိာ်အဂီၢ်, ဝံသးစူၤဆဲးကျိ: [email protected]

Samoan- Samoa
Mo fa’amatalaga i lau gagana, fa’amolemole fa’afeso’ota’i: [email protected]

Somali – somaliyeed
Si aad ugu codsato warbixin luuqadaada, fadlan la xiriir: [email protected]

Swahili – kiswahili
Kuomba taarifa katika lugha yako, tafadhali wasiliana na: [email protected]

Tagalog – tagalog
Para humiling ng impormasyon sa inyong wika, mangyaring makipag-ugnayan sa: [email protected]

Tongan – Tonga
Ke kole ha fakamatala ‘i ho leá, kataki ‘o fetu’utaki: [email protected]

Ukranian – українська
Щоб отримати інформацію на вашій мові, будь ласка, зверніться до:[email protected]

Vietnamese – Tiếng Việt
Để yêu cầu thông tin bằng ngôn ngữ của quý vị, vui lòng liên hệ: [email protected]