Salt Lake City Language Access Overview

This page is intended to serve as reference for Salt Lake City employees. It contains an overview of the City’s Language Access policy and plan, and a general reference of how to request services. Here, employees may find outlines of best practices that are particularly helpful for improving language access for persons with limited English proficiency.

Click here to access the City’s Language Access Policy and Plan Overview.

What is a Vital Document?

Click here to access the City’s Language Access Vital Documents guide.

Requesting and Tracking Interpretation Services

NOTE: The following resources are for SLC employees. You must have a valid login and /or VPN access.

SLC Language Access Translation Request Form:
Click here to make a direct request to the Language Access Program Manager.

Language Services Guide:
Click here to access the Language Services Guide for requesting  translation and interpretation services from our contracted vendors.

Quick Reference for Language Services Guide

•Requesting over-the-phone Interpretation Services using Language Line Solutions –Page 5
•Language Line Solutions Departmental Access codes for over-the-phone interpretation –Page 6
•How to Download the Language Line Insight App for Video/Audio Interpretation Services –Page 7
•How to Request Interpretation Services using the Language Line Insight App –Page 8
•How to Request Translation Services from Inlingua Utah –Page 9
•How to Request Translation Services from Linguistica International–Page 10
•Departmental Account numbers for Linguistica International Translation Requests –Page 11

Xris Macias, Language Access Program Manager
Office of the Mayor
451 South State Street, Room 345
Salt Lake City, UT 84111
Phone: 801-535-6235
Fax: 801-535-6331

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