Salt Lake City

MyStreet

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Streets Services

Top resources

You can report these common issues by selecting the button below:

About Streets Division

Salt Lake City’s Streets Division offers a variety of services to help keep our roads clean, safe, and easy to use. Click the arrows below to learn more about each service.

Curb, Gutter, Sidewalk, and Drive Approach Replacement

Curb, Gutter, Sidewalk, and Drive Approach Replacement

According to City Ordinance 14.32.305, it’s the responsibility of the property owner to repair or replace damaged sidewalks, driveways, and curbs next to their property. You can hire your own contractor to do the work, but they must get a permit from the City first. For more info about permits, contact the Engineering Division at 801-535-6203 or email Engineering.Permits@slc.gov.

If you own a single-family home, you may be eligible for the 50/50 concrete cost-sharing program. However, due to high demand, the City is not taking any new applications for this program until July 1, 2026. The 2025 and 2026 schedules are already full.

The City does have limited funding for sidewalk repairs in emergencies, on City property, for special projects, or when a City-owned tree has caused damage.

Report a sidewalk issue with mySLC.

If you have questions about ADA ramps or waterway construction, call the Engineering Division at 801-535-7961.

Road Paint Markings & Traffic Signs

Road Paint Markings & Traffic Signs

Salt Lake City takes care of traffic signs and road paint markings to help keep drivers, walkers, and bikers safe.

The City’s signs team handles making, installing, checking, fixing, and replacing all street signs. The paint crew uses special machines to put down over 14,500 gallons of paint and 100,000 pounds of reflective beads each year to mark roads clearly.

  • To request a sign be added or removed, call the Transportation Division at 801-535-6630.
  • To ask about traffic calming (like speed bumps), call Lynn Jacobs at 801-535-6653.
  • To report a problem with a sign or street marking, use the mySLC or call the Streets Division at 801-535-2345.
Road Maintenance and Reconstruction

Asphalt Maintenance

Salt Lake City takes care of over 1,850 lane miles of roads. The City keeps roads in good shape with work like filling potholes, sealing cracks, and resurfacing the road. The Streets and Engineering Divisions decide what kind of work each road needs.

The Pavement Management Team checks road conditions and uses that information to choose the best and most cost-effective way to maintain each road. They do this through field checks and automated surveys.

To learn more, visit the City’s surface treatments webpage.

To report a road issue, call the Streets Division at 801-535-2345 or use mySLC.


Concrete Road Maintenance

Each year, the Streets Division works to maintain about 11 miles of concrete roads. This work includes sealing cracks between concrete slabs and sometimes replacing damaged sections. If you have questions, you can email Mitch Hansen at Mitch.Hansen@slc.gov.

We will notify nearby residents and businesses about the work a week before it starts. A second reminder will be sent the day before, including any steps you may need to take. “No Parking” signs will go up the day before the work begins. If a vehicle is still parked there and we can’t reach the owner, it will be towed to the nearest street, and the Salt Lake City Police Department will be told where it was moved.


Street Reconstruction

Through Salt Lake City’s Capital Improvement Program, we rebuild roads that are too old or damaged to repair. As part of these projects, we also fix broken curbs that cause drainage problems and install or upgrade sidewalk ramps to meet ADA standards.

You can learn more about these projects on the street reconstruction webpage.

If you have questions about pavement maintenance, email David Jones at David.Jones@slc.gov.

Snow Removal

Snow Removal

Salt Lake City’s Snow Fighter crew works hard to keep roads, bike lanes, and sidewalks safe during the winter. They clear snow from more than 1,850 lane miles of city streets, 36 blocks of protected bike lanes (and counting), and nearly eight miles of sidewalks near freeway bridges and other areas.

The team includes 90 Streets Division employees and 45 snow plows. They’re ready to go 24/7 and aim to clear snow and ice within 36 hours after a storm ends.

You can learn more about this on the snow removal webpage.

If you have questions, call at 801-535-2345 or report snow removal issues on mySLC.

After Hours Streets Response Team

Report Urgent Street Issues After-Hours

The Streets Division is normally open Monday through Friday 8:00 a.m. to 5:00 p.m.

Outside of those hours, the Streets Response Team handles urgent or emergency issues around the City. Situations that may need attention after-hours include:

  • Damaged or fallen street signs
  • Snow and ice problems after a storm
  • Hazards in the road or on sidewalks
  • Traffic signal issues
  • Safety concerns in public areas

To report any of these issues, call the Streets Division at 801-535-2345.

Street Sweeping

Street Sweeping

Salt Lake City’s street sweeping program helps keep leaves, dirt, and pollution out of the storm drains. It also helps keep our streets looking clean and well-maintained. The program includes regular sweeping, emergency cleanups, and special requests.

The street sweeping team goals are:

  • Sweep 29,800 curb miles annually
  • Make nine citywide passes annually
  • Support special events and parades

Contact the Streets Division at 801-535-2345 or report sweeping issues on mySLC.

Traffic Signals

Traffic Signals

Salt Lake City’s traffic signals team takes care of all traffic lights, crosswalk signals, and other electronic traffic control devices on City-owned roads. They also help design, review, and inspect new traffic signal projects.

You can learn more about how signal timing works on our signals webpage.

To report a problem with a traffic signal, call the Streets Division at 801-535-2345 or use mySLC.

Water, Sewer, and Stormwater

Report a water, sewer, storm water, or utility cover emergency to Salt Lake City’s Public Utilities 24-hour dispatch line by calling 801-483-6700.

Learn more about how to contact Public Utilities from their webpage.

Contacts
NameTitleEmail
James AguilarDivision Directorjames.aguilar@slc.gov
Gabriela AyonOffice Facilitator IIgabriela.ayon@slc.gov
Tonya HatchOffice Technician IItonya.hatch@slc.gov
Jacob FentonBusiness Systems Analyst IIjacob.fenton@slc.gov
Tyler Harvey Operations Manager-
Surface Treatment
tyler.harvey@slc.gov
Vito TerzoOperations Supervisor-
Surface Treatment
vito.terzo@slc.gov
Lusio HernandezOperations Supervisor-
Surface Treatment
lusio.hernandez@slc.gov
Lanier GardnerOperations Manager-
Signals, Sweepers, and Streets Response Team
lanier.gardner@slc.gov
Jordan BirdOperations Supervisor-
Signals, Sweepers, and Streets Response Team
jordan.bird@slc.gov
Emily BergSpecial Projects Assistantemily.berg@slc.gov
Jeremy MaestasFleet Maintenance Coordinatorjeremy.maestas@slc.gov
Daniel GrangeOperations Manager-
Signs and Markings
daniel.grange@slc.gov
Andrew HainsworthOperations Supervisor-
Signs and Markings
andrew.hainsworth@slc.gov
Mitch HansenOperations Manager-
Concrete and Asphalt
mitch.hansen@slc.gov
David AndersonOperations Supervisor-
North District Asphalt
david.anderson@slc.gov
Eric FergusonOperations Supervisor-
South District Asphalt
eric.ferguson@slc.gov
Kyle BiggsOperations Supervisor-
Concrete
kyle.biggs@slc.gov
Edward McdonaldEngineer III-
Public Way Concrete
ed.mcdonald@slc.gov

Contact us

Contact the Streets Division by:

Phone: 801-535-2345