Salt Lake City

Transportation

801-535-6630 | transportation@slcgov.com

Hive Pass

Responsive Margin

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What is the Hive Pass?

The Hive Pass is a discounted UTA transit pass available to all Salt Lake City residents with the goal of making transit more affordable and accessible. Your home address must be within Salt Lake City boundaries to be eligible for a Hive Pass.

The pass costs $42.00 per month, a 75% discount from a regular monthly UTA pass. You may pre-purchase for an entire year for $475. That is an additional $29 discount!

You can use the Hive Pass on UTA local bus service, TRAX, the S-Line streetcar, UTA On Demand, and FrontRunner.

Hive Passes also include a one-year GREENbike membership for free!


Who is eligible?

You must live within the Salt Lake City boundaries shown on the map below to purchase a Hive Pass.

Download the eligibility map


How it Works

The Hive Pass is a monthly pass that activates on the first day of the month for which it is purchased. While you can purchase the pass at any time, you will always pay for the full calendar month. To make the most of your pass, purchase at or near the first of the month. You may also pre-purchase for the next month and your Hive Pass will activate on the first day of the upcoming month. For example, if you purchase a Hive Pass on October 15th, the pass can be activated for the remainder of October, but the price for October 15th-31st will still be $42. You could also choose to have the pass stay inactive until November 1st, at which point the price for November will be $42.

Please call 801-535-6630 or email RideWithHive@slcgov.com if you have questions about the Hive Pass program, or call 801-483-6900 if you are having technical registration issues. If possible, please apply for the Hive Pass online.


How to Purchase and Renew

Purchase in-person at the SLC Public Utilities Office at 1530 South West Temple St.

After verifying your address using the map above, you may register online or in person.

The following items are needed for proof of residency:

For adults:

  1. A picture identification (Driver’s License, Passport, State ID)
  2. Two current pieces of official mail dated within the last 30 days (such as a utility bill or bank statement) that show your Salt Lake City address. A lease agreement showing your name and address may serve as your only verification document.

For minors:

  1. A picture identification (IDs include school ID, passport, state-issued ID, or McGruff Safe Kids ID)
  2. One piece of documentation in their name (such as an official school correspondence, guardian tax information, or insurance statement).

You may visit a sales location or purchase your Hive Pass online. Hive Passes are non-refundable.

Forms of payment accepted:

Cash, Credit/Debit Cards, Checks (please make checks payable to Salt Lake City Corporation)

To renew your pass:

If you only purchased one month and would like to use your Hive Pass for the next month, please ensure your payment is made before the beginning of the month. Your Hive Pass may be deactivated after the first of the month for non-payment.

  1. Call Salt Lake City Public Utilities to make a payment: 801-483-6900.
  2. Make a payment online and set up automatic payments here.
  3. You may also make payment in-person at the Public Utilities office at 1530 South West Temple Street.

If your Hive Pass has been deactivated due to non payment, please allow up to 2 business days after you make current payment for card activation.

If your pass has been lost or stolen:

If a Hive Pass card has been lost or stolen, a replacement card can be issued. There is a $10 replacement fee to have a new card issued. Replacement cards can be issued by contacting Public Utilities at 801-483-6900 or by visiting their office at 1530 South West Temple Street.


GREENbike pass included with your Hive Pass purchase!

The Hive Pass comes with a GREENbike sticker to affix to the back of the pass. The sticker has an embedded chip that will allow you to check out a GREENbike by waving it over a bike dock. You can also check out GREENbikes from your phone by downloading the BCycle mobile app. A credit card is required to activate your GREENbike account. Learn more on the GREENbike website.


Low Income Pass Program

This program is offered to social service agencies who offer services to low income and other typically underserved populations in our community.  Formerly known as Will Call or the Voucher Program, it is aimed at providing transportation to those who need it most. If you work for a social service agency that might be interested in participating, contact Transportation staff at RideWithHive@slcgov.com to learn more.


Program Partners

HIVE pass logo
Salt Lake City sego lily logo
Utah Transit Authority logo
GREENbike logo