What is the Hive Pass?
The Hive Pass is a discounted UTA transit pass available to all Salt Lake City residents with the goal of making transit more affordable and accessible. Your home address must be within Salt Lake City boundaries to be eligible for a Hive Pass.
The pass costs $42.00 per month, a 75% discount from a regular monthly UTA pass. You may pre-purchase for an entire year for $475. That’s an additional $29 discount!
You can use the Hive Pass on UTA local bus service, TRAX, the S-Line streetcar, UTA On Demand, and FrontRunner. Hive Passes also include a free one-year GREENbike membership!
Who is eligible?
You must live within the Salt Lake City boundaries shown on the map below to purchase a Hive Pass. Download the eligibility map.
How it Works
The Hive Pass is a monthly pass that activates on the first day of the month for which it is purchased. While you can purchase the pass at any time, you will always pay for the full calendar month. To make the most of your pass, purchase at or near the first of the month. You may also pre-purchase for the next month and your Hive Pass will activate on the first day of the upcoming month. For example, if you purchase a Hive Pass on October 15th, the pass can be activated for the remainder of October, but the price for October 15th-31st will still be $42. You could also choose to have the pass stay inactive until November 1st, at which point the price for November will be $42.
Please call 801-535-6630 or email RideWithHive@slc.gov if you have questions about the Hive Pass program, or call 801-483-6900 if you are having technical registration issues.
If possible, please apply for the Hive Pass online.
How to Purchase and Renew
Purchase in-person at the SLC Public Utilities Office at 1530 South West Temple St.
After verifying your address using the map above, you may register online or in person.
The following items are needed for proof of residency:
For adults:
- A picture identification (Driver’s License, Passport, or State ID)
- Two current pieces of official mail dated within the last 30 days (such as a utility bill or bank statement) that show your Salt Lake City address. A lease agreement showing your name and address may serve as your only verification document.
For minors:
- A picture identification (IDs include school ID, passport, state-issued ID, or McGruff Safe Kids ID)
- One piece of documentation in their name (such as an official school correspondence, guardian tax information, or insurance statement).
You may visit a sales location or purchase your Hive Pass online. Hive Passes are non-refundable.
Forms of payment accepted:
Cash, Credit/Debit Cards, Checks (please make checks payable to Salt Lake City Corporation)
To renew your pass:
If you only purchased one month and would like to use your Hive Pass for the next month, please ensure your payment is made before the beginning of the month. Your Hive Pass may be deactivated after the first of the month for non-payment.
- Contact Salt Lake City Public Utilities to make a payment: 801-483-6900
- Make a payment in-person at the Public Utilities office at 1530 South West Temple Street
If your Hive Pass has been deactivated due to non payment, please allow up to 2 business days after you make current payment for card activation.
If your pass has been lost or stolen:
If a Hive Pass card has been lost or stolen, a replacement card can be issued. There is a $10 replacement fee to have a new card issued. Replacement cards can be issued by contacting Public Utilities at 801-483-6900 or by visiting their office at 1530 South West Temple Street.
GREENbike pass included with your Hive Pass purchase!
In addition to your Hive Pass benefits, pass holders also receive one year of unlimited GREENbike! To redeem the Hive-GREENbike Membership and activate the account, contact GREENbike for a unique promo code. They will issue a promotion code to waive the $75.00 membership fee normally associated with their annual pass. You can check out GREENbikes from your phone by downloading the BCycle mobile app.
A credit card is required to activate your GREENbike account.
Learn more on the GREENbike website.
Low Income Pass Program
This program is offered to social service agencies who offer services to low income and other typically underserved populations in our community. Formerly known as Will Call or the Voucher Program, it is aimed at providing transportation to those who need it most.
If you work for a social service agency that might be interested in participating, contact Transportation staff at Heather.Mclaughlin-kolb@slc.gov to learn more.
Program Partners
