Salt Lake City

Finance

P.O. Box 145451, Salt Lake City, UT 84114-5451

Hearings and Collections

Parking and Civil Citation Payment Options

  • Online Payments: CLICK HERE
  • Payments by phone: (801) 535-6116
  • Mail Payments:

If mailing in your payment, make checks or money orders payable to Salt Lake City Corporation. Enclose the parking notice, snow removal, ground transportation, delinquent letter or billing notice with your payment for proper credit. Enclose the correct amount due. Late payments will be credited as partial payments. Please write the citation number on your check or money order. Do not mail cash.

Mailing address for payments:

Salt Lake City Corporation

PO Box 145580

Salt Lake City, UT 84114-5580

Appeal Parking/Civil Notices

Contesting your parking/civil citation must include discussing the matter with a hearing officer for potential resolution. A hearing must be conducted within 20 calendar days from the date the citation was issued. No hearings are conducted via telephone.

Hearings are conducted:

Online

In Person

  • Salt Lake City & County Building : 451 South State Street, Room 145, Salt Lake City, UT, 84114.
  • Hearing officers are available Monday, Tuesday, Thursday and Friday from 8:00 a.m. to 4:30 p.m. and Wednesday from 9:00 a.m. to 4:30 p.m.

What to include in an online hearing? What to bring with you if appealing your citation in person?


Appealing a parking/civil citation may include providing your full name, mailing address and telephone number. It is important to include or bring with you any documentation such as images that may help the hearing officer get a better understanding of your appeal. Also, include a detail explanation of your appeal.

For information about Salt Lake City parking/civil ordinances (Chapter 12.56) visit our municipal ordinances online.

Is your citation older than 40 days or have you received a collection notice?


All parking/civil citations are sent to Salt Lake City Collection Unit after 40 days from issue date. If your citation has been sent to Salt Lake City Collections Unit, please contact them. Their office is open Monday-Friday (except holidays) from 8 a.m. to 4:30 p.m.

Parking Pay Station One-time Dismissal Program

Beginning July 1, 2016, Salt Lake City will provide individuals with a one-time dismissal for tickets received at city parking pay stations as a result of errors. This new policy applies only to tickets issued under 12.56.150 after July 1, 2016. Errors include miss-keys, transposition errors, wrong space numbers, or dropped digits. Individuals who wish to appeal under the new program must appear in person or complete an online hearing here. You will need to provide the receipt from your parking pay station or the credit card used for payment along with your ticket.

NOTE: One-time dismissal does not apply to expired meters that are over the time limit or failure to pay for metered parking.

Parking Tickets on Sold Vehicles

Per Utah state law you are required to remove your license plates from any vehicle you sell. If you did not remove your plates then you could be held responsible for any citations issued to the vehicle. There are 3 documents that a Hearing Officer will require in order to release the tickets from the registered owner’s name.

  1. Form TC-502 from the Utah Department of Motor Vehicles for Cancelled Registration.
  2. Letter on letterhead from your insurance company providing the exact date the vehicle was dropped from the policy
  3. Affidavit of Sold Vehicle. Click here for the document.

Once you have the above information you will need to go on our website and file an online hearing and submit the requested documents or bring them to our office in person.

Parking Needs

Metered parking is located on the west and east side of the Salt Lake City & County Building. There are a few time limited parking spaces on the east side entrance of the building (please look for signage). ADA parking is also available on the east side entrance or can park at any metered space for a maximum of 2 hrs but must display a valid handicap placard.