Public Utilities

Customer Service: (801) 483-6900 | Report Emergency: (801) 483-6700

Utilities News

Cloud seeding in our toolbox

Posted on: February 11th, 2019

Yes, we’ve been walloped by snow in the SLC over the past week. But as past winters have shown, we are never guaranteed a robust snow season. We have collaborated with local meteorologists in a cloud-seeding project to help squeeze a bit more precip out of our snowstorms–and to build a buffer against extended drought […]

Digital happiness

Posted on: January 22nd, 2019

Marketing research firm J.D. Power surveyed customers of 88 U.S. water utilities in 2018 and found greater satisfaction among those who paid their bills electronically than those who relied on traditional paper billing. Online account management at SLC Public Utilities is easy, and saves you time and a postage stamp! Of course, a human voice […]

We’ve been phone-spoofed!

Posted on: January 16th, 2019

A “spoof” phone call, allegedly from Salt Lake City Public Utilities, is making the rounds today along the Wasatch Front. Our customer service number–801-483-6900–shows as caller ID. Callers have reported the person on the other end is offering “a way to save energy costs.” If a call is legitimately from Public Utilities’ customer service, our […]

Our dedicated U.S. Forest Service partners

Posted on: January 15th, 2019

As the partial federal government shutdown grinds through Day 24, we thought you should know this: Seven avalanche forecasters and five law enforcement officers who work for the Uinta-Wasatch-Cache National Forest on location from Logan to Moab are working each day without pay. The federal government classifies them as “exceptional” employees because their job is […]

Council District 5 water update

Posted on: January 11th, 2019

Our crews are working today in the southeast Sugar House area to flush fire hydrants, which will address the issue of discolored water flowing from some residents’ faucets. Salt Lake City Council Member Erin Mendenhall, who represents District 5, has been keeping her constituents informed on the work. The water has no impact on public […]

Watershed Rangers pitch in during shutdown

Posted on: January 4th, 2019

As the partial federal government shutdown grinds through Day 14, our SLC Public Utilities Watershed Rangers have stepped up to help. Most U.S. Forest Service employees who work in the Salt Lake Ranger District have been furloughed–meaning no public restroom upkeep at some popular Wasatch Canyon sites. See how our team helped out, and how […]

Calendar daze!

Posted on: January 4th, 2019

Our 2019 Water Stewardship wall calendar is available now and it’s FREE to the public. Beautifully produced in full color by our Water Conservation Program Manager Stephanie Duer, the calendar is available (while supplies last) at all Salt Lake City Public Library branches, all Salt Lake County Library branches, and at the front desk of […]

4th Avenue Well open house set for Dec. 13th

Posted on: December 6th, 2018

On Thursday, December 13th, from 6 p.m. to 8 p.m., Salt Lake City Department of Public Utilities and Salt Lake City Planning Division will host a second open house with information on the 4th Avenue Well Project. The event will be held at the Salt Lake City Marmalade Branch Library, 300 West and 500 North. […]