Salt Lake City

Public Utilities

Customer Service: (801) 483-6900 | Report Emergency: (801) 483-6700

Pay My Bill

You may use our convenient online payment portal to:

  • View your billing history
  • Pay your water bill
  • Pay multiple accounts
  • Pay your Hive pass
  • Add/remove multiple accounts
  • Set up automatic payment withdrawal
  • View your water use chart
  • Set up a password
  • Change your mailing address
  • Change garbage/recycling/yard waste bin services
  • Set up E-Statement
  • Set up Equal-Pay (November through March only)

We want to work with our customers who are facing financial challenges.  If you are delinquent with your payments, please call our customer service team as soon as possible at 801-483-6900 to avoid a water shut off. They will work to arrange a payment plan with you.

Queremos trabajar con nuestros clientes que enfrentan desafíos financieros. Si está atrasado con sus pagos, llame a nuestro equipo de servicio a los clientes lo antes posible al 801-483-6900 para evitar un corte de agua. Nuestro equipo trabajarán para arreglar un plan de pago con usted.

PAY BY PHONE – (801) 483-6900

Monday – Friday, 8:00 AM to 5:00 PM
Email US


Our office is open during our normal business hours. There is also a payment drop off site near the fire hydrant on the north side of 1530 South West Temple, Salt Lake City, Utah.


Salt Lake City Public Utilities
PO Box 840173
Los Angeles, Ca 90084-0173