We are experiencing staffing shortages and are closing the building to customer service related visits until further notice. Customers may experience longer than normal wait times when calling our office. Development Services will remain open by appointment only. Thank you for your patience.
Digital happiness
Marketing research firm J.D. Power surveyed customers of 88 U.S. water utilities in 2018 and found greater satisfaction among those who paid their bills electronically than those who relied on traditional paper billing. Online account management at SLC Public Utilities is easy, and saves you time and a postage stamp! Of course, a human voice […]
Pay your bill, for free, through our website
We recently learned of at least one third-party online-bill pay service that is charging SLC Public Utilities customers $5 per month to pay their bill. We also learned that this service in some cases has delayed remitting payment to beyond its due date, resulting in a Department sending utility shut-off notices to customers. Please note: […]