Salt Lake City

Public Utilities

Customer Service: (801) 483-6900 | Report Emergency: (801) 483-6700

Utilities News

Interview with Watershed Program Manager

Posted on: August 19th, 2021

The interview starts at around 4:30 into the video. Thanks for watching.

Water Conservation

Posted on: August 10th, 2021

This chart shows reduced water usage. Thank you for all your efforts!

Public Utilities Advises Stage 2 Drought

Posted on: June 24th, 2021

Salt Lake City Department of Public Utilities has recently announced a recommendation to move to a Drought Level Stage 2. In Stage 2, all Institutional Customers (parks, government facilities, schools, and churches) are required to remain within their established watering budget, and if a site does not have a budget, to limit watering to only […]

Financial Updates

Posted on: April 27th, 2021

The proposed budget for the upcoming fiscal year, as well as rate changes, can be found here: https://www.slc.gov/utilities/finance/

VOLUNTEERS NEEDED: Free Lead & Copper Sampling

Posted on: April 19th, 2021

We will be performing our triennial lead and copper sampling and analysis from high-risk homes this Summer. To meet the criteria, your home must have original plumbing that includes lead and/or copper plumbing. If your home qualifies, the program includes free testing of the water in your home and a copy of the official laboratory […]

Call to set up a payment plan

Posted on: March 9th, 2021

We know the COVID-19 economy has challenged many of our ratepayers. If you are behind on your Public Utilities bills and are having trouble paying, please call us as soon as possible. Our customer service team can set up a monthly payment plan based on your ability to pay. So long as you keep current […]

East West Waterline Construction

Posted on: January 11th, 2021

Phase I has been completed and Phase II will begin shortly. Construction is anticipated for Winter 2021 through Summer 2022 and will take place near 900 East, Forest Dale Golf Course, and Highland Drive. Please visit https://www.slc.gov/utilities/east-west-water-line/ for a more detailed project overview.

Rose Park project update

Posted on: July 14th, 2020

We’re excited about progress on our Rose Park Jordan River Watershed project at 1000 North and Cornell Street, even though COVID19-related supply delays have pushed back completion to spring 2021. Still, work continues 6 days a week. This stormwater quality project will include community benefits, like the ADA-compliant observation deck and aeration waterfall. 

Water Check: Save H2O

Posted on: June 4th, 2020

It’s simple–and free–to test your outdoor watering levels for maximum efficiency and conservation. Salt Lake City Public Utilities works regularly with Utah State University’s Center for Water Efficient Landscaping CWEL), and we highly recommend registering for their Water Check program. You’ll get a customized irrigation plan and learn effective watering technique. A lower water bill […]

We have rain barrels

Posted on: June 4th, 2020

We have a limited number of rain barrels available for public purchase. They sell for $68. To purchase, please call our Customer Service team, Monday through Friday, 8 a.m. to 5 p.m. 801-483-6900, ext. 2. Note: COVID-19 safety restrictions are in place at our building. Customer Service representatives will explain the rain barrel pickup process.