Salt Lake City

Public Utilities

Customer Service: (801) 483-6900 | Report Emergency: (801) 483-6700

2025-2026 Budget Information

Salt Lake City Department of Public Utilities has proposed changes to rates for drinking water, sewer, stormwater and street lighting. These changes are the result of a comprehensive rate study, completed in 2024, which seeks to make rates fair, affordable, and supportive of Salt Lake City’s needs.

Learn more about your public utility rates.

Public utility rates are structured based on the demand different customers place on our system. For example, single-family homes use utilities differently than industrial facilities, so their rates are designed to reflect those differences. This approach helps ensure fairness and aligns costs with actual usage patterns.

To learn about your public utility rates, begin by selecting the option below which most closely matches the type of customer you are:


Learn More About Water Rates

Our partners at the Alliance for Water Efficiency have created two short, helpful videos to explain how water rates work and why they sometimes need to increase—even as we conserve more.

Water: What You Pay For
This video breaks down how your water bill helps fund the essential operations and infrastructure that make safe, reliable drinking water possible in your community.

Good Question: Why Are My Water Rates Going Up?
Even though we’ve made great progress with water conservation, the cost of maintaining and upgrading our aging systems continues to rise. This video explains why rate increases are still necessary—and how they help ensure a sustainable water future.

We encourage you to take a few minutes to watch and learn more about how your investment supports the water systems we all rely on.

Looking for general information about Salt Lake City’s budget or rate-setting process?

  • Click here for more information about Salt Lake City’s budget process and learn how you can share your feedback.
  • Click here to see a copy of SLCDPU’s complete 2025-2026 budget proposal.
  • Click here to view a video of SLCDPU’s presentation of the results of the 2024 Water, Wastewater, and Stormwater Rate Study to the Salt Lake City Council.
  • Click here to view the slides presented during SLCDPU’s presentation of the results of the 2024 Water, Wastewater, and Stormwater Rate Study to the Salt Lake City Council.
  • Click here to view the complete draft report and appendix of Salt Lake City’s 2024 Water, Wastewater, and Stormwater Rate Study.