Upcoming Rate Changes

As part of Salt Lake City’s annual budget process for fiscal year 2026, we have proposed new rates for the water, sewer, stormwater, and street lighting services our community members depend on daily.

The new rate changes will appear on the first full bill after July 1.

Click here to learn more about your bill and meter size.

Click here if you have a smart meter installed; you can view your water use patterns through the Public Utilities Customer Portal.

Why are rates changing?

We are changing the rate structure to help pay for:

Major investments in the City’s aging treatment plants and reclamation facility.

Repair and replacement of water, sewer, and storm drain pipes.

Ongoing costs for regulatory compliance, such as the Lead and Copper Program.

Rate changes help the City adapt to evolving conditions and continue providing safe and reliable water.

Learn more about why rates are changing

What this will mean for you

There will be a general increase across the board, but not at a standard percentage rate for every customer. The new rates structure is based on the demand different customers place on our system. This approach helps ensure fairness and aligns costs with usage patterns.

Here are the changes you will see:

Revised year-round tier rates for residential customers, which will:
- Reward wise water usage
- Reflect how much water is used – “pay for what you use”
- More fair and predictable

Service charge (also known as ”fixed charges”) to cover fixed system costs

Click here to learn how the rates will affect you

How were these rates decided?

The new rates are the result of an intensive, 9-month process that includes several levels of oversight and input:

Thorough independent study prioritizing fairness, sustainability, and reliability

Analysis, discussion, and input from a representative citizen committee made up of:
- Community and business leaders
- Non-profit representatives
- Customers of varying ages, income, and usage levels