E-bike Incentive Program
We ran a small pilot E-bike Incentive Program in July of 2024. We were able to fund 277 applications, equally dispersed across the seven City Council districts. We look forward to evaluating the program and hopefully running future rounds! Read more about the priorities of the program on our blog.
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E-bike Commuter Classes
We have partnered with Bike Utah to offer riding and safety classes open to all residents. At these classes you will learn about riding etiquette, safety gear, maintenance, and other topics to help you be safe and enjoy your e-bike. The classes will also include a group ride where you can practice riding your new e-bike and receive feedback from the instructors. Please register for one of the following dates:
- Saturday, October 19th 10am-noon at the Marmalade Library
- Thursday, October 24th 10am-noon at the Neighborhood Hive
- Saturday, October 26th 10am-noon at the Bicycle Collective (note the change from Marmalade Library)
Participating Bike Shops
The City is partnering with the following e-bike suppliers for this program. See inventory lists attached below to understand which e-bike models are eligible for purchase through the program. Each store is offering additional benefits to program participants, such as discounts on accessories and service.
We are unable to accommodate returns of bikes purchased with City vouchers. Take your time selecting which bike to purchase.
Please note voucher amounts can be stacked with other sales or promotions offered (i.e. if a shop is running a sale, your voucher amount will apply to the sale price). These sales will vary throughout the voucher redemption period. In-store purchases only, no returns.
- Free installation of parts and accessories.
- Free Trek Solstice MIPS helmet with each purchase.
- One free Trek children’s helmet with the purchase of an e-cargo bike.
- Free sealant install for flat prevention.
- 15% off any add on accessories including racks, lights, baskets and bags.
- Free bike tune in the first 90 days of purchase to cover the break-in period of the bike.
- More details on promotional offers coming soon.
- Offers several bike accessory bundles (10% off each item in bundle plus one free item)
- Note: Rad charges an additional build fee of $165 and a rate of $120/hr to install any parts or accessories
- $90 credit towards any service of choice.
- Up to 50% off accessories including helmets, locks, baskets, bottle cages and lights.
- Buy-one-get-one-free on Tannus flat prevention.
Interested in seeing a complete list of e-bikes eligible for the program? Check it out here!
If you plan to use an e-cargo bike to transport children, please take time to explore all safety options. Purchase and use appropriate helmets and consider seating options with seatbelts. Make sure that there are safety measures taken to cover the rear wheel and protect passenger’s feet as well.
Note: The RadTrike is the only bike in our program marketed as adaptive. However, some riders with disabilities may prefer to purchase a two-wheel bike and have it retrofitted for their use. Several of our participating bike shops can accommodate retrofitting bikes.
Locking and Storage Considerations
Locking Your Bike
E-bikes are high-value and can be targeted for theft. Experts recommend spending at least 10% of the cost of the bike on measures to help secure it. You may spend $200-$300 on a u-lock and chain to secure your bike.
Storing Your Bike
We recommend finding a place indoors to store your bike. This helps keep it secure, but also protects it from damage from rain and snow.
Insuring Your E-bike
Keep in mind that e-bikes are considered motorized vehicles and not covered under most renter or home owner’s insurance policies. You will have to get a personal articles policy or e-bike specific coverage. Some locks also come with insurance policies that will cover the cost of the bike if the lock is cut.
Registering Your Bike
In the event that your bike is stolen, having it registered with the Salt Lake City Police Department can increase the chances of it being recovered. Registration is free and easy online. You may also want to register your bike with Bike Index, which is a non-profit, community-based bike registry.
Frequently Asked Questions
What kind of e-bike can I get?
This program supports residents purchasing e-bikes to commute on. There are a variety of eligible e-bike options offered through our suppliers. That said, no e-mountain, e-road or e-gravel bikes are eligible for purchase with a City Voucher.
What support is available for new riders?
We are partnering with Bike Utah to offer riding classes and safety commute classes for beginners. More details coming soon.
Is this program for a free e-bike?
No. This program is designed to offer an upfront discount to applicants at the time of purchase, making it easier to afford an e-bike.
What if I don't have the proof of income documents I need?
Due to the volume of applications received, we cannot accommodate exceptions to the documents listed in the application instructions and on the website. If you don’t have the proof of income documentation required, you can still apply for a standard voucher, which doesn’t require proof of income.
Can I use the voucher on an e-bike I already purchased?
Vouchers are not retroactive to past purchases. Vouchers can only be used at the time of purchase.
Can I change the type of voucher I selected during the application?
No. Vouchers will be issued only for the specific e-bike type you indicate on your application.
Will I be able to exchange or return my e-bike?
We are unable to accommodate returns or exchanges with this program. Please take your time in selecting which bike to purchase.
Can I get my e-bike from an online retailer?
No. To ensure residents have a reliable place for e-bike repairs, we require all participating bike shops to have a local brick-and-mortar location that offers maintenance for the bikes they sell.
See “Participating Bike Shops” section above for details on where you can purchase an e-bike.
How do I estimate my household size if I have roommates?
Household income is based on the income of all individuals living in a single residence who are related by blood, marriage, or adoption. Roommates typically do not fall under these categories and do not have to be included household income calculations. So if you and your roommates keep expenses separate and just share the same housing unit (i.e., like college roommates), your roommates’ income do not count toward your income and they do not count toward your household size. If you own the property and collect money from your roommates, then your roommates’ incomes would count toward your income, but they do not have to be included in your household size.
Have additional questions? Email cleanairslc@slcgov.com
More Details Coming Soon
Have additional questions? Email cleanairslc@slcgov.com