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E-bike Incentive Program
Clean Air SLC is running a second-round e-bike incentive program in order to spend $50,000 of our remaining funding. This program round is only available to low-income applicants from our July 2024 program.
We look forward to continue evaluating the program and hopefully running future rounds! Get notified about future programs by signing up for the Clean Air SLC newsletter. Read more about the priorities of the program on our blog.
About the Program
Low-income applicants who were not awarded a voucher in the previous round have received an email with an option to opt-in to this program round’s lottery. Those interested MUST opt-in to the program by 11:59pm on January 6th, 2025.
- Voucher amounts will stay the same. If you applied for a commuter or cargo voucher, you will automatically be entered into the lottery for that same category. Applicants cannot change the voucher category they selected in the first round.
- This is still a competitive lottery. Given the high volume of applicants, the chances of receiving a voucher are approximately 10–20%.
- Participants should expect to pay some out-of-pocket cost. The vouchers provided may not cover the full cost of an e-bike and the needed accessories. Keep in mind, vouchers can be stacked with sale pricing and with financing options provided by bike shops.
- We will notify selected applicants by January 22nd, 2025. You will then have 45 days to redeem the voucher (by March 12, 2025).
- Participants will NOT need to upload any new documentation. If your address or income has changed since you last applied, please refer to the relevant FAQ below.
How to Participate
1. Opt-in. If you’re in the eligible income category for this round, you will receive an email from Clean Air SLC. Follow the instructions in that email.
2. Wait for a selection notification email. We will use a lottery system to select applicants, aiming to distribute funding evenly across City Council districts. After selection, we will verify the eligibility information you submitted. All applicants, whether selected or not, will be notified of the outcome by January 22, 2025.
3. Redeem your voucher. All vouchers are valid from the day they are issued until March 12, 2025. If not used by then, they will expire. Program participants can choose to redeem their voucher at any of the participating bike shops listed below to purchase an eligible e-bike (note: not all e-bikes at a shop will be eligible for our program, please consult the inventory lists below).
Important notes:
Vouchers can be stacked on top of sales. For example, if a bike shop is running a $500 off sale on a commuter e-bike, and you have a $1,000 voucher, you would get $1,500 total off on that model.
Vouchers can be used along with financing plans. For example, if you use a voucher and have a remaining balance to pay out of pocket, you can apply for financing with that bike shop in order to make smaller payments over time.
Eligible E-bikes
Need help narrowing down your choices? Check out our e-bike purchasing guide.
We are unable to accommodate returns of bikes purchased with City vouchers. Take your time selecting which bike to purchase.
Participating Bike Shops
The City is partnering with the following e-bike suppliers for this program. Each store is offering additional benefits to program participants, such as discounts on accessories and service. Financing options may be available, depending on the bike shop. Please note: Available inventory and pricing is subject to change.
If you plan to use an e-cargo bike to transport children, please take time to explore all safety options. Purchase and use appropriate helmets and consider seating options with seatbelts. Make sure that there are safety measures taken to cover the rear wheel and protect passenger’s feet as well.
Note: The RadTrike is the only bike in our program marketed as adaptive. However, some riders with disabilities may prefer to purchase a two-wheel bike and have it retrofitted for their use. Several of our participating bike shops can accommodate retrofitting bikes.
Frequently Asked Questions
Why is there a winter round for low-income applicants?
This winter round will distribute the remaining $50,0000 in funding from vouchers unredeemed during the summer round. To prioritize residents in greatest need, vouchers will only be offered to low-income applicants who were not selected in the initial lottery. Applicants who received a voucher in the first round will not be eligible for this new round.
Do I need to reapply for this winter round, and how do I confirm my participation?
No, you do not need to submit a new application. If you are a low-income applicant, you will receive an email with instructions to opt-in to this round. Follow the instructions in the email. Be sure to respond by January 6th, as answers received after that date will not be considered.
Am I guaranteed a voucher in this winter round?
No. This round will be run by a lottery process, like the first round. We will divide funding equally across each City Council district, and randomly select applicants within each district.
What if I don’t respond to the email?
If you do not respond by the deadline, you will not be considered for this winter round.
What happens if I no longer live in Salt Lake City or my income exceeds the program’s low-income thresholds?
If you no longer live in Salt Lake City or your income exceeds the program’s low-income limits, you are longer be eligible for the winter round. When you receive the email to opt-in for the mini-round, please select “I’m not interested” if you no longer meet the criteria.
What should I do if I’ve moved since the first round but I still live in Salt Lake City?
You can still participate, but submitted applications cannot be modified. To update your records, please email an eligible document for address verification to cleanairslc@slc.gov before January 6th, 2025. Please make sure the form meets the requirements outlined here.
Can I change the type of voucher I requested in the first round?
No. Your voucher selection from the first round will be for this winter round, and changes to voucher types cannot be accommodated.
How will I know if I’ve been selected to receive a voucher?
If selected, you will receive an email notification on January 22, 2025, with further instructions on how to redeem your voucher.
What happens if I’m not selected?
If you are not selected, you will be notified via an email by January 22, 2025.
Can I decline the voucher if I'm selected?
Yes. We ask that you choose to opt-in only if you are fully committed to using the voucher. However, we understand that plans can change. To return your voucher, please notify us as soon as possible so the funds can be reallocated to another applicant. This helps ensure the program funds are used effectively and fairly.
Locking and Storage Considerations
Locking Your Bike
E-bikes are high-value and can be targeted for theft. Experts recommend spending at least 10% of the cost of the bike on measures to help secure it. You may spend $200-$300 on a u-lock and chain to secure your bike.
Storing Your Bike
We recommend finding a place indoors to store your bike. This helps keep it secure, but also protects it from damage from rain and snow.
Insuring Your E-bike
Keep in mind that e-bikes are considered motorized vehicles and not covered under most renter or home owner’s insurance policies. You will have to get a personal articles policy or e-bike specific coverage. Some locks also come with insurance policies that will cover the cost of the bike if the lock is cut.
Registering Your Bike
In the event that your bike is stolen, having it registered with the Salt Lake City Police Department can increase the chances of it being recovered. Registration is free and easy online. You may also want to register your bike with Bike Index, which is a non-profit, community-based bike registry.
Have additional questions? Email cleanairslc@slc.gov