Salt Lake City

Sustainability

Contact SLCgreen (801) 535-6470 | slcgreen@slcgov.com

Bulk Waste Collection: Call 2 Haul

C2H logo transparent

Salt Lake City offers Call 2 Haul for large bulky items that don’t fit or belong in your weekly curbside containers, like old furniture, mattresses, appliances, tires, and electronic waste.


Call 2 Haul

  • Call 2 Haul is for Salt Lake City residents who receive waste collection services from the Salt Lake City Waste & Recycling Division. 
  • This includes single-family homes and most duplexes and triplexes. 
  • The service is available year-round.
  • Residents receive one Call 2 Haul collection per calendar year.
  • The volume and types of items accepted through Call 2 Haul are different from Neighborhood Cleanup (see below for more information).

How to Use Call 2 Haul

Click the accordion menus for instructions, volume limits, and accepted items.

Call 2 Haul Instructions

  • Determine what type of bulk items you would like to have collected by the City. Please ensure they align with the accepted items listed below.

  • Locate your Salt Lake City Public Utilities account number or request it from your landlord.
  • Use the online form or call (801) 535-6999 (Monday–Friday, 8 a.m. to 5 p.m.) to request a pick-up. (Haga clic aquí para la versión en español)

  • We’ll let you know the next available collection dates. Pick the one that works best for you! If you fill out the Call 2 Haul online collection request form, we’ll send you your date via email.

  • Once you receive your confirmation date from the City, put your waste on the parking strip or curb to be collected. Note: Item(s) cannot be placed on the curb more than 24 hours in advance of your confirmed date.

  • That’s it! We’ll collect your item(s) on your scheduled day and recycle, compost, or dispose of it appropriately.

  • Have an additional item to add? Please let us know by calling 801-535-6999 or emailing call2haul@slcgov.com. Why you ask?
    • We use different trucks to collect recyclable vs. landfilled items and this helps us ensure proper routing.
    • We need to know the volume of material you have so we can schedule the appropriate number of collections that day.

Material Set-Out Guidelines

Call 2 Haul Pickup Information

set out guidelines for call 2 haul program

 

Standards for Item Collection

  • Collection pile size should be approximately 8 feet wide, 4 feet deep and 2 feet high. This is about the size of a pickup truck bed or an SUV full of material.
  • If you have a larger volume of material for disposal, please use a private hauler.
  • Separate material and avoid stacking breakable items. 
  • When possible, leave 10 feet of open space on either side of your items.
  • Place your items at least 5 feet away from fire hydrants, trees, poles, mailboxes, and walls.
  • Please do not block sidewalks, driveways, or other traffic infrastructure.

Timing

  • Place items out for collection no more than 24 hours prior to your scheduled collection date.
  • Pickup time varies day to day, but you can expect your collection to be picked up between 7 a.m – 2 p.m.
  • If your pickup is missed, contact Call 2 Haul at Salt Lake City Waste & Recycling Division at (801) 535-6999.

Materials Accepted

Materials Accepted

 

refrigerator

Large, bulky items such as furniture, mattresses, and appliances.

  • Make sure refrigerator doors are removed or taped/ belted shut before being placed out for pickup.
  • All household appliances like ranges, dishwashers, washing machines, dryers, hot water heaters, etc. are accepted.
  • Lawnmowers, barbecue grills, exercise equipment, etc. are accepted.
  • Carpet and pad rolled into 5 foot lengths and bound is accepted.
old couch

Furniture & Metal

  • Please donate usable items where possible.
  • Sofas, couches, chairs, desks, tables, bed frames, book shelves, large children’s toys and equipment, and other similar items are accepted.
  • Doors and cabinets are accepted.
  • Filing cabinets, scrap metal, pipes, shelving units, and similar items are accepted.
mattress

Mattresses

  • Mattresses, box springs, and bed foundations are all accepted.
  • Please keep mattresses clean and dry. Soiled or wet mattresses cannot be recycled but will be landfilled. Clean mattresses will be recycled at Springback.
5 ft limbs

Green waste that is at least 6-12 inches in diameter (tree limbs and large branches). Large stumps are not accepted.

  • Green waste must be cut to no longer than 5 feet in length to fit into our compactor. 
  • Please bundle if possible. It is important to keep loose debris off the street and out of the gutters.
  • Note: Trees in the park strip are City trees. It is unlawful to alter, remove, or prune City-owned trees for disposal through Call 2 Haul or any time of the year. Instead, please contact Salt Lake City Urban Forestry at (801) 972-7818 to submit a request for SLC’s professional arborists to service your park strip tree.

Long loose items

  • Long loose items such as lumber, window blinds, pipes, brooms and mops should be tied into bundles no longer than 5 feet in length and weighing no more than 60 pounds per bundle.
 
green waste belongs in the brown compost bin

Bushes should be cut and placed in the brown compost containers. 

  • We’ll discuss your unique needs when you call to schedule your collection.
  • If needed, you can request 1-2 additional brown compost containers for a large volume of miscellaneous green waste items, such as hedge trimmings, leaves, or bushes.
electronic waste

Electronic waste such as TVs, computers, printers, office equipment, mobile phones, stereos, etc.

Electronic waste is one of the fastest-growing waste streams in the U.S. It’s important to keep it out of landfills where it can leach toxins into the environment. The valuable metals in electronic waste can also be used for new items, reducing the amount of virgin material that is mined or produced.

tires

Up to four (4) automobile tires.

  • Let us recycle your tires!
  • NO large truck tires are accepted.
glass door

Glass items

  • Please ensure glass items like doors with glass, TVs, computers, and other fragile items are visible and containerized if possible, to prevent breakage and ensure safety for Call 2 Haul operators and street users. 
cardboard boxes

Small, miscellaneous items should go into your weekly containers.

  • Otherwise, a large volume of small items needs to be in a box or bag, with a maximum weight of 60 pounds per bag or box. Please keep miscellaneous trash off the street.

Materials Not Accepted

Materials Not Accepted

 

Call 2 haul is not a pile program

Call 2 Haul is not a “pile” program. Rather, it is for disposing of large, bulky items.

  • Loose, small items are not permitted unless bagged or boxed.
 
dirt rock sod

No amount of dirt, sod, rocks, concrete, or asphalt is permitted.

  • These loose, heavy items should be fed into your weekly garbage container. Only fill your curbside container 25% full with these items at a time to avoid breaking it. Alternatively, a private hauler may be used.
 
 
 
stump size limitations to one foot

Tree stumps or trees over 12 inches in diameter are not permitted.

  • Please use a private hauler for this material.

Loose green waste less than 6 inches in diameter. Please use your weekly container for this material.

  • Loose green waste such as leaves, brush, hedge trimmings, grass, or other material that can wash down the storm drains is not permitted on the curb or street. If you have a large volume of loose green waste, please request extra compost containers (available in addition to your annual Call 2 Haul collection).

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drywall

Construction material is not permitted.

  • This includes drywall, plaster, fencing, trim and lumber longer than 5 feet, flooring, and other construction material.
  • Private haulers should be contacted for construction/demolition debris or large clean-out projects.

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broken glass

Broken Glass

  • Containerize glass items to prevent breakage and to ensure safety.
  • Broken glass items and debris will not be picked up.
 
 
paint

Household Hazardous Waste, such as paints, pesticides, oil, fluorescent lights, non-alkaline batteries, and other chemicals are not permitted through Call 2 Haul.

  • For more information on how to dispose of these items, call Salt Lake County at (385) 468-3862 or visit the Household Hazardous Waste website for disposal locations.
  • Attend an upcoming Household Hazardous Waste Collection event. 

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flammable materials are not allowed in call 2 haul collection

Flammable or explosive material, such as aerosol cans, gas cans, propane tanks, etc. are not permitted through the Call 2 Haul program.

  • Call your local fire station for disposal information, or call the Salt Lake County Health Department at (385) 468-3862. 


Call 2 Haul Benefits

  • Scheduling flexibility (new!)
  • Electronic waste recycling (new!)
  • Tire recycling (new!)
  • Refrigerator disposal (new!)
  • Mattress & box springs recycling
  • Extra compost cans available in the spring, summer, and fall to help with green waste (new!)
  • Environmental protection
  • Improved community appearance and less illegal dumping
  • Greater landfill diversion. In the first six months of Call 2 Haul in 2018:
    • Over 4,000 requests were fulfilled, resulting in over 3,600 tons of material being collected. This was a similar tonnage of material removed from neighborhoods as the prior program.
    • With Call 2 Haul, 37% of that material was diverted from the landfill through compost and recycling. A negligible amount was diverted under Neighborhood Cleanup (NCU) due to co-mingling of piles.
    • More specifically, we increased the amount of material recycled from close to zero under NCU to 15 tons under Call 2 Haul.
    • Additionally, we tripled the amount of green waste diverted from our landfill to more environmentally friendly composting by having extra compost containers available throughout the year.
    • Compost diversion occurred while minimizing the amount of loose green waste placed on the street. This was a problem because loose green waste is unsightly, encourages dumping, poses flooding hazards, and has negative water quality impacts for our rivers and streams.

Donate Where Possible

It’s possible that some of your items, like furniture or appliances, may be fit for donation. We encourage you to explore our Resources page and consider donating suitable items to a non-profit or listing them online for free on neighborhood forums.


A New Bulk Waste Program

Learn more about why Salt Lake City changed the Neighborhood Cleanup program to Call 2 Haul.


We appreciate your feedback, suggestions & questions.

Please email slcwasteandrecycling@slcgov.com or call Salt Lake City’s Waste & Recycling team at (801) 535-6999. Se habla español.