Salt Lake City

Human Resources

Phone: (801) 535-7900

EAP: Counseling, Legal, Financial Support and More


The GuidanceResources® Employee Assistance Program provides support, resources and information for personal and work-life issues. GuidanceResources is city sponsored, confidential and provided at no charge to employees and their eligible dependents. Eligible dependents are all members of the household, even children away at college.

Confidential Counseling: Life can be stressful. Your EAP is designed to provide short-term counseling services for you and your dependents to help you handle concerns constructively, before they become major issues. Call anytime about concerns such as marital, relationship and family problems; stress, anxiety and depression; grief and loss, job pressures and substance abuse.

Work-Life Solutions: Too much to do, and too little time to get it all done? The work-life specialists can do the research for you, and provide qualified referrals and customized resources for child and elder care, moving, pet care, college planning, home repair, buying a car, planning an event, selling a house and more.

Legal Support: Speak with on-staff licensed attorneys about legal concerns such as divorce, custody, adoption, real estate, debt and bankruptcy, landlord/tenant issues, civil and criminal actions and more. If you require representation, you can be referred to a qualified attorney.

Financial Information: Get answers to your questions about budgeting, debt management, tax issues and other money concerns from on-staff CPAs, Certified Financial Planners® and other financial experts.

GuidanceResources® Online: Go online to access for information on; relationships, work, school, children, wellness, legal, financial and free time. You can search for qualified child and elder care, attorneys and financial planners.

P: 855.823.5389 | 24 hours, 7 days/week | | WEB ID: SLC

Mental Health Fair Information

View the event flyer here.

Virtual Mental Health Fair Webinars

Coping in Uncertain Times
Understanding DepressionOvercoming Your Distorted Negative ThinkingStress: A Way of Life or a Fact of Life?No Such Thing as a Perfect Parent
Running on “E.” Adding Energy and Fun to Your LifeMental Health AwarenessCommunicating Without Conflict With Your PartnerTools to Handle Stress Communication Skills for Parents
Holistic Wellness Suicide Prevention/How to Ask For Help/What to Expect from CounselingWork/Life Balance Building Resiliency Parenting Strategies and Tools
Register for classes by clicking the topic.
If you are unable to attend a live session, recorded webinars will be available at a later date.

What is mental health?

Mental health includes our emotional, psychological and social well-being. It affects how we think, feel and act and helps determine how we handle stress, relate to others and make healthy choices. Although the terms are often used interchangeably, poor mental health and mental illness are not the same thing. A person can experience poor mental health and not be diagnosed with a mental illness.

More than 50% of people will be diagnosed with a mental illness or disorder at some point in their lifetime.

  • 1 in 5 Americans will experience a mental illness in a given year.
  • 1 in 5 children, either currently or at some point during their life, have had a seriously debilitating mental illness.

Taking the time to address your mental health in very important. A first step a City employee can make is reaching out to our Employee Assistance Program (EAP), ComPsych.

ComPsych is here to help City employees with anything going on in their lives or family. This includes spouses and children up to the age of 26, or an Adult Designee. There is no sign-up required, no cost for the program and it is entirely confidential.

The Primary benefit offered by ComPsych is up to 15 (also 15 for SLC Strong participants) face-to-face or virtual counseling sessions free of charge, per event per year. An event is any relationship or personal issue causing stress to you and family.

Video Program Overview:

ComPsych® GuidanceResources® program offers someone to talk to and resources to consult whenever and wherever you need them. For more information, visit their website here, or call the numbers below. 

Public Employees 1-855-823-5389 Company ID: SLC

SLC Strong 1-844-206-4097 Company ID: SLCPS

COVID and Working from Home

The COVID-19 pandemic presents a range of challenges and stressors in our personal and professional lives. ComPsych trainers have designed a series of webinars to offer guidance and best practices to help you navigate the unique situations that many people will encounter over the coming months.

COVID-19 Webinar Resources:

Additional Mental Health Resources

PEHP Mental Health Resources

Preauthorization Not Required

For outpatient services

  • Psychiatrists
  • Licensed Clinical Social Workers (LCSWs)

Preauthorization Required for

  • Inpatient (for short term stabilization)
  • Intensive Outpatient Program (IOP)
  • Residential Treatment
  • Day Treatment

Examples of Disorders covered

  • Anxiety
  • Cognitive
  • Eating
  • Impulse-Control
  • Mood
  • Personality
  • Substance Abuse

Residential Treatment Center (RTC)

  • Covered In-network ONLY
  • Up to 30 days per plan year
  • Pre-Auth required
    • ER used for urgent admits

PTSD diagnosis

  • IAFF Centers of Excellence (fire only)
  • Salt Lake Behavioral Network (all employees eligible)

Finding Providers

Who can I call in crisis?

Call 911

Emergency Hotline Numbers

  • UNI Crisis Line (Mobile outreach team) 801-587-3000
  • Salt Lake County Crisis Line 800-587-3000 or text LISTEN to 741741
  • Mental Health America Hotline Text MHA to 741741
  • National Suicide Prevention Lifeline 800-273-TALK or Text HOME to 741741
  • USA National Suicide Hotlines 800-SUICIDE
  • SAMHSA National Helpline 800-662-HELP
  • Crisis Text Line Text CONNECT to 741741

Live On Utah:

Live On is a statewide effort to prevent suicide by promoting education, providing resources and changing our culture around suicide and mental health. Together we can get through, reach out, lift up, look ahead and Live On

Need help? Call the Lifeline. 1.800.273.8255 Speak to a Licensed Clinician Anonymous, Free and Local.