Public Utilities

Customer Service: (801) 483-6900 | Report Emergency: (801) 483-6700

Water Bill Assistance

If you need help in paying your monthly Public Utilities bill

Public Utilities, in partnership with the Salt Lake City Chapter of the Salvation Army (which manages the program), offers Project Water ASSIST to help qualifying Salt Lake City customers who need financial assistance with their utility bills.

To qualify for assistance, applicants must meet the following requirements:

  • Household must have income at or below 150% of the Federal Poverty line
  • An active disconnection notice

For more information or to apply for this program, call the Salt Lake City Chapter of the Salvation Army at 801-969-0526 or Salt Lake City Public Utilities at 801-483-6900.

Customer support of this program is vital to its success. Customers may elect to donate through a checkoff box on the monthly bill or by calling Salvation Army at 801-969-0526. Thank you for your support.