We recently learned of at least one third-party online-bill pay service that is charging SLC Public Utilities customers $5 per month to pay their bill. We also learned that this service in some cases has delayed remitting payment to beyond its due date, resulting in a Department sending utility shut-off notices to customers. Please note: We do not charge a fee for using our online bill pay! And if you pay online directly to our Department by the due date, we will promptly update your account. If you have any questions about our online bill pay (or if you have concerns about your account and payments after signing up for third-party bill pay service), please contact our Customer Service team at 801-483-6895.