Marketing research firm J.D. Power surveyed customers of 88 U.S. water utilities in 2018 and found greater satisfaction among those who paid their bills electronically than those who relied on traditional paper billing. Online account management at SLC Public Utilities is easy, and saves you time and a postage stamp! Of course, a human voice is always nice. Our customer service team is available from 8 a.m. to 5 p.m. Monday through Friday at 801-483-6900 and will respond to your needs professionally, skillfully, and pleasantly.