Salt Lake City

Public Utilities

Customer Service: (801) 483-6900 | Report Emergency: (801) 483-6700

Utilities News

Call to set up a payment plan

Posted on: August 18th, 2020

We know the COVID-19 economy has challenged many of our ratepayers. Mayor Mendenhall’s series of pandemic-related emergency declarations in Salt Lake City included suspension of water service shut offs for non-payment. However, that suspension has been lifted and shut offs are again being employed. If you are behind on your Public Utilities bills and are […]

Rose Park project update

Posted on: July 14th, 2020

We’re excited about progress on our Rose Park Jordan River Watershed project at 1000 North and Cornell Street, even though COVID19-related supply delays have pushed back completion to spring 2021. Still, work continues 6 days a week. This stormwater quality project will include community benefits, like the ADA-compliant observation deck and aeration waterfall. 

Water Check: Save H2O

Posted on: June 4th, 2020

It’s simple–and free–to test your outdoor watering levels for maximum efficiency and conservation. Salt Lake City Public Utilities works regularly with Utah State University’s Center for Water Efficient Landscaping CWEL), and we highly recommend registering for their Water Check program. You’ll get a customized irrigation plan and learn effective watering technique. A lower water bill […]

We have rain barrels

Posted on: June 4th, 2020

We have a limited number of rain barrels available for public purchase. They sell for $68. To purchase, please call our Customer Service team, Monday through Friday, 8 a.m. to 5 p.m. 801-483-6900, ext. 2. Note: COVID-19 safety restrictions are in place at our building. Customer Service representatives will explain the rain barrel pickup process.

Water Quality Report 2020

Posted on: June 1st, 2020

As part of our commitment to providing high-quality drinking water to the public, we provide an annual Water Quality Report. With a full disclosure of the composition and treatment process of our water supply, plus other information, we hope you’ll find the document helpful. We also offer the report in Spanish. Thank you for your […]

We’re hiring seasonal workers for watershed

Posted on: May 26th, 2020

Do you want to work outdoors this summer and help protect our vital watershed in the process? We are hiring seasonal watershed team members. Work is from mid-June through mid-October, 40 hours a week. The job requires physical labor and working in summer heat. Restroom maintenance, trail work, weed management and other outdoor duties are […]

We welcome comments on our proposed 20-21 budget

Posted on: May 14th, 2020

The Salt Lake City Department of Public Utilities encourages your comment and participation in the 2020-2021 budget process. Due to the financial challenges many are facing during the COVID-19 pandemic, SLCDPU is not proposing rate increases for water, stormwater or streetlighting utilities. An increase of 18 percent is proposed for wastewater rates for Salt Lake […]

Our online open house will fill you in on SLC sewer system upgrades

Posted on: April 21st, 2020

Please join the Salt Lake City Department of Public Utilities for a virtual public open house on Wednesday, April 22, at 10 a.m. to learn about upcoming sewer system upgrades in the City’s east-central neighborhood. The projects will build needed capacity in the sewer collection systems on 1300 East from 400 South to 500 South, […]

SLC Public Utilities customers not affected by Magna Water District boil order

Posted on: April 9th, 2020

The Magna Water District (MWD) issued a water boil order today for its customers. Some far-western Salt Lake City residences and businesses are affected because they are served by MWD, and they have been notified. If you pay your water bill to Salt Lake City Department of Public Utilities, your water supply is not affected. […]

More rain barrels coming soon!

Posted on: April 8th, 2020

Big thanks to everyone who bought a rain barrel yesterday. We sold out in just a few hours! Our Conservation Program Manager Stephanie Duer is now ordering more stock. Stephanie will add your name to a wait list if you email her–we are hoping for new inventory in 4 to 6 weeks. Stephanie will call […]