Salt Lake City

Public Utilities

Customer Service: (801) 483-6900 | Report Emergency: (801) 483-6700

A bill-pay reminder during the COVID-19 pandemic

Salt Lake City Department of Public Utilities has temporarily suspended
water service shut-offs for non-payment, but charges will continue to
accrue during the pandemic. We know this is a challenging time. Please use
our online services to pay and manage your account. Please call our
customer service at 801-483-6900 for further assistance.

Pay My Bill

Important Notice COVID-19: Hours open on a very limited basis

With concern for public and employee safety during COVID-19, our main facility at 1530 S. West Temple in Salt Lake City is open on a limited basis. Please note that symptomatic customers will not be allowed to enter the building.
Customer Service: In-person service is not available. For bill payment, account questions, or to purchase a Hive pass please call Customer Service at 801-483-6900 or contact us at visit https://www.slc.gov/utilities/pay-my-bill/. Please feel free to use the payment drop box (red fire hydrant) located at Northside of our building for non-cash payments.
Development Services: In person service hours are 8:30am to 4:00pm. Phone access is available from 8:30am to 5:00pm Monday-Friday at 801-483-6727. Email assistance is available at pudevserv@slcgov.com.
For permits, such as Sewer Repair/Demo/Water Service and Storm Water NOI’s, one customer at a time will be allowed to enter the building. Please call from the parking lot for assistance and direction 801-483-6727.
For Plan Review, walk in reviews are currently suspended.
-For projects located within Salt Lake City boundaries plan review submittals must be submitted on line at https://www.slc.gov/buildingservices/
-For projects located outside SLC boundaries, but within SLCDPU water service area, please call 801-483-6727 for direction to drop off or pick up plans.

News and Updates

We’re hiring seasonal workers for watershed

Posted on: May 26th, 2020

Do you want to work outdoors this summer and help protect our vital watershed in the process? We are hiring seasonal watershed team members. Work is from mid-June through mid-October, 40 hours a week. The job requires physical labor and working in summer heat. Restroom maintenance, trail work, weed management and other outdoor duties are […]

Read More

We welcome comments on our proposed 20-21 budget

Posted on: May 14th, 2020

The Salt Lake City Department of Public Utilities encourages your comment and participation in the 2020-2021 budget process. Due to the financial challenges many are facing during the COVID-19 pandemic, SLCDPU is not proposing rate increases for water, stormwater or streetlighting utilities. An increase of 18 percent is proposed for wastewater rates for Salt Lake […]

Read More

Our online open house will fill you in on SLC sewer system upgrades

Posted on: April 21st, 2020

Please join the Salt Lake City Department of Public Utilities for a virtual public open house on Wednesday, April 22, at 10 a.m. to learn about upcoming sewer system upgrades in the City’s east-central neighborhood. The projects will build needed capacity in the sewer collection systems on 1300 East from 400 South to 500 South, […]

Read More

SLC Public Utilities customers not affected by Magna Water District boil order

Posted on: April 9th, 2020

The Magna Water District (MWD) issued a water boil order today for its customers. Some far-western Salt Lake City residences and businesses are affected because they are served by MWD, and they have been notified. If you pay your water bill to Salt Lake City Department of Public Utilities, your water supply is not affected. […]

Read More

Current Projects

Public Engagement Events

Category

Month

The Team